Executive - Technical Support (Anz & Asean)
6 months ago
**The Position**:
The position will require you to support the contact centre in spoken and written English.
**The Requirements for the Role**:
- Diploma /Degree in IT related disciplines.
- **Good command of spoken and written English.**:
- **Cantonese and Mandarin speaker encouraged to apply.**:
- **L1 troubleshooting and customer service skills.**:
- **Minimum 1 year experience in a similar position.**:
- **Contact Centre experience is an advantage.**:
- Well versed in Windows Operating Systems and Windows Office.
- Well versed in software and hardware.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- **Operating Days : Monday - Friday**:
- **Operating Hours : 5am - 6pm (following the ANZ hours)**
**ASEAN - PREMIUM CARE**:
- **Operating Days : Monday - Sunday**:
- **Operating Hours : 24/7 (rotational shift)**:
- Each shift is 9 hrs including 1.5 hrs for breaks
- **Foreign nationals are welcome to apply**
**The Package**:
- Attractive Salary - RM2,800 - RM4,500
- Language Allowance **(selected desks)**:
- Shift Allowance **(selected desks)**:
- Overtime **(selected desks)**:
- Performance related bonus on a quarterly basis for confirmed staff
- 15 days Annual Leave
- 14 days Medical Leave
- Medical and hospitalization coverage
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