Technical Support english

Job Brief: In this role, you will be delivering best-in-class support to customers. **Responsibilities**: - Handling Voice/ Non -Voice customer, including detailed recording of the issue according to defined processes. - Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer with part to resolve the issue. -...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

Job Brief:In this role, you will be delivering best-in-class support to customers.Responsibilities: Handling Voice/ Non Voice customer, including detailed recording of the issue according to defined processes. Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer with part to resolve the issue. Advises &...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

Job Summary:As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management.Responsibilities: Provide technical...

**We Want You!** Do you have a keen eye for detail, a strong command of English, and the ability to deliver constructive feedback on Secondary School students' essays? Do you possess the technological prowess to effortlessly record your valuable feedback on video? If you answered "yes" to these questions, we want you on our team as an English Feedback...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

Job Responsibilities: 1. Efficiently handle customer and supplier inquiries and feedback, actively maintaining relationships to enhance the productivity of satisfaction and cooperation. 2. Real-time monitoring of alarm information, identifying and resolving issues, adjusting system configurations to ensure stability, and promptly providing feedback on the...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

MODERNLMS is seeking a highly motivated and detail-oriented Technical Support Specialist to join our dynamic team. As a key player in the Moodle Support team, you will be responsible for ensuring smooth day-to-day operations and providing exceptional support to our valued customers. **Responsibilities**: Daily Operations Support: Monitor and maintain the...

Job SummaryWe are looking for enthusiastic, experienced and dedicated English teachers for face-to-face classes to help our international students achieve their language learning goals.The students you will be teaching are full-time international students from all over the world. They study for varying lengths of time, from 1 week to 12 months, and have a...

Job SummaryWe are looking for enthusiastic, experienced and dedicated English teachers for face-to-face classes to help our international students achieve their language learning goals.The students you will be teaching are full-time international students from all over the world. They study for varying lengths of time, from 1 week to 12 months, and have a...

**Title: Technical Support Engineer** **Mandatory Skills**: - Hands-on experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). - Proficiency in industry-standard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. - Experience with...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

Responsibilities: Work with customers to understand the root cause of the issue, provide guidance and end to end support. Performed detailed log analysis and deep troubleshooting Utilizing strong analytical skills to dig deep into the problem and provide resolution Maintain accurate case logging and tracking into the tool database. Maintain high standard in...

**The Responsibilities of the Role**: - To attend to escalation cases of a second level nature and to demonstrate such proficiency in their resolution as a Subject Matter Expert (SME). - To identify, segregate and resolve customer support requests in a systematic and precise approach as to ensure end-to-end resolution of customers’ issue. - To address...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...