Customer-success-manager

**_Job Summary:_** Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals. Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

**Responsibilities for CLIENT SUCCESS MANAGER** - Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling. - Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**Job Description**: NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized...

Introduction A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals. Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...

**Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...

As a Customer Success Executive, you will play a key role in delivering a human support experience to our partners, through excellent communication, creative problem-solving and a thorough knowledge of our technology. Your end goal is to increase productivity and impact - internally and externally. **Responsibilities**: - Contact existing customers via...

You will be reported to the Sales Manager to have regular meetings and in-house training. You are giving an exciting opportunity to share your ideas and help the business continue to grow and help generate sales. **Responsibilities** - Serve as the lead point of contact for all customer account management matters. - Build and maintain strong, long-lasting...

Job Description **About this job** As an Analytics & Insights Manager, you will be an information resource expert within the FMCG industry, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams, to help client users leverage the suite of products/services and make informed business...

About The Job The position is an essential role which entails the first point of contact for our valued customers to ensure successful service adoption and retention through serving customers at scale. These are some of the things you will have a hand in but not limited to: - Addressing customer inquiries about the product, service, and company by...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...

CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...

**Job Description**: NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

Company Description Be a part of something big. With 40,000+ employees in over 100 countries, Nielsen IQ is one of the world’s biggest data measurement companies, and we pride ourselves on providing our people with endless possibilities and paths to grow their careers. Job Description** About the Job** NielsenIQ Customer Success places our customers at...

**Responsibilities**: - Contact existing customers via outgoing calls - Promoting of products to existing customers - Revival of churned customers - Increase sales growth - Adhoc duties when required **; Requirements**: - **Requirements**: - At least 6 months relevant work experience - Great interpersonal and communication skills - Proficient in multiple...