Business Support Manager

2 weeks ago


Kuala Lumpur, Malaysia Adecco Malaysia Full time

Located in Bangsar South
- Attractive remuneration package
- Good career progression

Our client is seeking a business support manager to lead our Salesforce development team. If you have a strong background in Salesforce development, excellent leadership skills, and a passion for driving innovation and excellence, we want to hear from you.

**Functions**:
1. Operational Oversight:

- Provide comprehensive operational support to various business functions.
- Collaborate with department heads to ensure smooth day-to-day operations.
- Streamline processes to enhance efficiency and reduce operational bottlenecks.

2. Cross-Functional Coordination:

- Act as a liaison between different departments, fostering effective communication and collaboration.
- Ensure alignment of business support activities with organizational goals and objectives.

3. Project Management & Change Management:

- Manage and coordinate various projects within the organization.
- Collaborate with project teams to define project scopes, timelines, and deliverables.
- Ensure projects are executed on time and within budget.

4. Policy Development and Implementation:

- Develop and implement policies and procedures to support business operations.
- Regularly review and update policies to ensure compliance with regulations and industry best practices.

5. Vendor Management:

- Evaluate and manage relationships with external vendors and service providers.

6. Data Analysis and Reporting:

- Analyze relevant data to identify trends, patterns, and areas for improvement.
- Prepare regular reports for senior management to support decision-making processes.

7. Training and Development:

- Develop training programs to enhance the skills of business support staff.
- Provide ongoing coaching and mentorship to team members.

8. Risk Management:

- Identify and assess potential risks to business operations.
- Develop and implement risk mitigation strategies to safeguard organizational interests.

**Requirements**:

- Bachelor's degree in Business Administration, Management, or a related field
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with the ability to make data-driven decisions.
- Ability to adapt to new work assignments, flexibility, and willingness to work effectively in a cross-functional setting

JN -032024-125203


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