Assistant, CRM

2 months ago


Kuala Lumpur, Malaysia IKEA Full time

**Job ID**: REF5467O

**Date posted**: 20/09/2024

**Company description**
MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping destination in the heart of Kuala Lumpur. It's more than just shopping...it's an experience for everyone in the family
**Job description**
- Manage and ensure information between mall and shoppers’ profile is timely, accurate and reinforces the mall’s brand identity and positioning in reward program.
- Co-create and co-ordinate in uploading the approved contents, photos and relevant information to the mall’s website, and CRM communications channel (EDM, SMS, Push Notifications, WhatApp etc) to build engagement with members.
- Support, execute and coordinate a variety of marketing, promotion and thematic events to enhance shoppers' loyalty and encourage retail sales.
- Maintain relationships with service providers, vendors, and tenants to ensure collaboration in marketing activities, joint promotions in B2B reward program including resolving issues related to terminal, App or system.
- Assist in the administrative such as B2B reward program and data reporting tracking.
- Support and responsible for procurement related to campaigns, activities and capex items such as inventory and CRM related items.

**Qualification**
- Fresh Graduate or 1 - 2 years of experience.
- Any related course or professional course attended.

**More Information**
- Free season parking
- Outpatient Specialist RM 2,000 per annum
- Medical insurance (self only)
- Flexible benefit of RM 1,000 for Dental, Optical, Gym & Health Screening (after confirmation of probation)
- Subsidized meal (Ikea Co-workers Café)
- 15% Ikea discount card
- Performance bonus
- Nearby public transport
- Flexible working hours
- Regular team activities
- Company trips
- Annual leave
- Personal development opportunities


  • Assistant, CRM

    2 months ago


    Kuala Lumpur, Malaysia MyTOWN Shopping Centre Full time

    **Company Description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping destination in the heart of Kuala Lumpur. It's more than...

  • CRM Executive

    5 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    To execute effectively planned CRM Communications via multiple online or offline channels in support eg, Novelty Launches, Retention, Welcome Cycles (Recruitment & 2nd purchase), Product Cycles, Events, HPP Support and etc which includes from end to end process to achieve the set goals. - Assist in planning and executing new CRM Cycle to build Omni Channel...

  • CRM Developer

    5 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Job Description As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and...

  • CRM Executive

    5 months ago


    Kuala Lumpur, Malaysia Recruit Excella Sdn.Bhd. Full time

    **Overview** **Job Scope** Full Time (On-Site) **Salary** RM 4000.00 - RM 5000.00 (Depending On Experience) **Strategic CRM Development** - Assist in crafting and implementing comprehensive CRM strategies, including annual planning. **Data Management** - Ensure customer data integrity within the CRM system. - Oversee the management of member...

  • CRM Executive

    5 months ago


    Kuala Lumpur, Malaysia ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for a passionate and talented individual to join the award-winning ZALORA CRM Team. Customer Relationship Management (CRM) is the concept of being relevant to the customer, leveraging data to understand the customer DNA and provide a top-class customer experience via the full suite of customer touchpoints and communication channels. CRM adds...


  • Kuala Lumpur, Malaysia Kraft Software Solutions Sdn Bhd Full time

    **Responsibilities**: 1. Designing, configuring, and customizing CRM Dynamics modules to meet the specific needs of services, claims, and customer support teams. 2. Collaborating with cross-functional teams to gather requirements and develop solutions that streamline services, claims, and customer support processes. 3. Implementing best practices and...

  • CRM/cvm Specialist

    5 months ago


    Kuala Lumpur, Malaysia BI (Malaysia) Sdn. Bhd Full time

    **The Position**: - Provide support to the CRM Manager and ComOps Team on CRM - Supporting CRM System and Customer Segmentation & Targeting. - Analysis on customer engagement quality and quantity KPIs for both MY & SG. - Data Excellence, data analytics, multichannel analytics, data management, and data stewardship **Duties & Responsibilities**: **Veeva CRM...


  • Kuala Lumpur, Malaysia Avanade Full time

    "As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on...

  • CRM Developer

    5 months ago


    Kuala Lumpur, Malaysia HR TAG SDN. BHD. Full time

    About the role - As a CRM Technical Lead, you will be considered a learned profession that applies your domain expertise in support of operational objectives, and primarily focuses on demonstrating your experience to craft and implement CRM solutions for your client. Additionally, you will be a key contributor across all phases of Avanade projects....


  • Kuala Lumpur, Malaysia Skill quotient Full time

    **About us**: **JOB DESCRIPTION**: As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer...

  • CRM Specialist

    5 months ago


    Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    **Job Description (JD)** - Subject matter expert on Windows platform solutions - operating system, DB, CRM Dynamics and security related matters - Ensure all critical SLAs are met with no high severity impact - Ensure documentation & compliance to Group standards & procedures, SLA and audit requirements - Experienced in handling and developing technical...

  • Jr. CRM Developer

    5 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Role : Jr. CRM Developer Client : ACCENTURE - AVANADE Work Location : Kaula Lumpur - Malaysia Nationality : Any Skills Required : CRM, Dynamic CRM, Dynamic 365. **Job Description:Â** As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning,...


  • Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    **Responsibilities**: - Collect and compile data related to member recruitment and marketing campaign responses. - Analyze data identity trends, patterns and insights. - Create comprehensive reports on a daily, monthly and campaign-specific basis. - Interpret campaign response metrics to assess the effectiveness of marketing initiatives. - Collaborate with...

  • Jr. Executive, CRM

    1 month ago


    Kuala Lumpur, Malaysia IKEA Full time

    **Job ID**: REF5467O **Date posted**: 20/09/2024 **Company description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping...


  • Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    **Responsibilities**: - Collect and compile data related to member recruitment and marketing campaign responses. - Analyze data identity trends, patterns and insights. - Create comprehensive reports on a daily, monthly and campaign-specific basis. - Interpret campaign response metrics to assess the effectiveness of marketing initiatives. - Collaborate with...


  • Kuala Lumpur, Malaysia PPB Property Development Sdn Bhd Full time

    **JOB DESCRIPTION** - Work closely with Marketing & Promotion Department to develop loyalty app program event calendar, executing campaigns, events and communications strategies to increase member acquisition (loyalty app downloads & retention). - Work closely with internal cross-functional teams such as Marketing Communications, Customer Service Officers,...

  • Personal Assistant

    5 months ago


    Kuala Lumpur, Malaysia Hiredly X Full time

    **Key Responsibilities**: - Appointment Management: Ensure all appointments are scheduled and managed efficiently on the calendar. - Client Communication: Follow up promptly with clients to secure appointments and assist in Zoom meetings. - Outreaching: Comfortable with cold calling and outreaching to leads to schedule appointments and provide support -...

  • Assistant Manager, CRM

    2 months ago


    Kuala Lumpur, Malaysia AirAsia Full time

    We are searching for a highly-creative person to manage and monitor marketing activities of our line of businesses. - In this position, you will be responsible for all aspects of our marketing operations. - Your central goal is to help grow our LOBs to achieve their goals in the digital mediums. - Your duties will include planning, coordination,...


  • Kuala Lumpur, Malaysia Clarins Full time

    **Assistant Product Manager**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in...

  • Customer Assistant

    5 months ago


    Kuala Lumpur, Malaysia Lunix Health Sdn Bhd Full time

    We are seeking a dedicated and proactive Customer Assistant to join our team in the Vealthme. As a Customer Assistant, you will work closely with the Customer Account Manager to ensure exceptional service delivery and satisfaction for our valued clients. Your primary responsibility will be to assist in managing customer accounts, addressing inquiries,...