CRM & Loyalty Program Assistant

5 months ago


Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

**Responsibilities**:

- Collect and compile data related to member recruitment and marketing campaign responses.
- Analyze data identity trends, patterns and insights.
- Create comprehensive reports on a daily, monthly and campaign-specific basis.
- Interpret campaign response metrics to assess the effectiveness of marketing initiatives.
- Collaborate with cross-functional teams to gather necessary data and ensure accuracy in reporting.
- Identify areas for improvement and recommend strategies to optimize campaign performance.
- Maintain data integrity and ensure compliance with privacy regulations.

**Requirements**:

- Diploma / Degree in Business Administration, Statistics, Data Science or equivalent.
- Minimum 2 years working experience in the retail industry CRM or similar capacity.
- Proficient and English and Bahasa Malaysia with good communication skills both written and spoken.
- Ability to anticipate changes in the environment accurately and willingness to accept accountability for results, share success and develop high levels of loyalty and morale.
- Experience with database management systems or CRM software.
- Self-motivated and committed with a desire to achieve goals and targets.

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM2,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Application Question(s):

- How much is your expected salary?
- How much notice are you required to give your current employer?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Bahasa Malaysia (preferred)



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