CRM Marketing Specialist

4 months ago


Kuala Lumpur, Malaysia Parla Consultancy Sdn. Bhd. Full time

Are you ready to be a key player in shaping customer experiences and driving loyalty? We are seeking a vibrant and detail-oriented individual to join us as a **CRM Marketing Specialist**. If you have a passion for creating impactful retention, conversion, and loyalty campaigns, this is your chance to shine

**Key Responsibilities**:

- **Strategic Campaign Creation**: Craft and enhance retention, conversion, and loyalty campaigns across various communication channels.
- **Customer Journey Optimization**: Identify opportunities to improve the customer journey through a set of automated campaigns across multiple communication channels.
- **Data Mastery**: Customize and extract valuable marketing insights by pulling reports from the CRM.
- **Trend Analysis**: Analyze marketing reports to discern customer trends, guiding the business in responding effectively.
- **Efficiency Enhancement**: Troubleshoot user or software errors to ensure seamless interaction between people and technology.
- **Strategic Insights**: Analyze business and CRM marketing trends, providing optimal strategies and solutions for continuous improvement.

**Skills, Knowledge, and Experience**:

- **CRM Expertise**: Demonstrate expertise in CRM software and CRM marketing strategies.
- **Organizational Prowess**: Possess strong organizational skills to manage competing demands from marketing, sales, customers, and management.
- **Collaborative Approach**: Serve as the bridge between marketing and sales, fostering collaboration and patience.
- **Attention to Detail**: Maintain the integrity of CRM data through meticulous attention to detail.
- **Analytical Mindset**: Ability to discern meaning from patterns and spot trends in data, contributing to informed decision-making.
- **Problem-Solving Skills**: Showcase good problem-solving abilities to address challenges efficiently.
- **Communication Excellence**: Possess excellent communication skills to convey insights and strategies effectively.

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- CRM marketing: 3 years (required)

**Language**:

- English (required)


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