![Kraft Software Solutions Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
CRM Dynamics Specialist
2 weeks ago
**Responsibilities**:
1. Designing, configuring, and customizing CRM Dynamics modules to meet the specific needs of services, claims, and customer support teams.
2. Collaborating with cross-functional teams to gather requirements and develop solutions that streamline services, claims, and customer support processes.
3. Implementing best practices and industry standards in CRM Dynamics to optimize system performance and ensure data integrity.
4. Creating and maintaining documentation related to CRM Dynamics configurations, customizations, and integrations.
5. Providing technical support and troubleshooting assistance to end-users, resolving issues and ensuring smooth system operation.
6. Conducting training sessions and workshops to educate users on CRM Dynamics functionalities and best practices.
7. Staying up-to-date with the latest CRM Dynamics updates, releases, and trends, and recommending system enhancements to improve business efficiency.
**Requirements**:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience working with CRM Dynamics, specifically in the areas of services, claims, and customer support.
- Strong understanding of CRM Dynamics architecture, modules, and customization capabilities.
- Proficiency in configuring and customizing CRM Dynamics entities, workflows, forms, views, and reports.
- Knowledge of services, claims, and customer support processes, and ability to translate business requirements into CRM Dynamics solutions.
- Familiarity with data migration and data cleansing processes in CRM Dynamics.
- Excellent problem-solving and analytical skills, with the ability to diagnose and resolve system issues.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Relevant certifications in CRM Dynamics (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate) will be an added advantage.
**Salary**: RM4,000.00 - RM10,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
-
Ms Dynamics CRM Functional Consultant
2 weeks ago
Kuala Lumpur, Malaysia MindGraph Solutions SDN BHD Full timeJob Title**:MS Dynamics CRM Functional Consultant** - System Analyst with CRM experience - Business Requirement gathering - Review FDS and TDD (written by vendor) - Ability to interact with multiple teams - Ability to align specs from multiple systems and interfaces (eg: middleware, core system and CRM) - Jira triage - prioritize and assign to right...
-
CRM Specialist
3 weeks ago
Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time**CRM Specialist** Join us as a CRM Specialist! Use your analytical skills to optimize campaigns and enhance customer journeys. We seek innovative thinkers with business, marketing, or IT backgrounds. If you're passionate about customer-focused solutions, **APPLY NOW** !!! **Responsibilities**: - Conduct customer segmentation analysis to identify target...
-
Ms Dynamics CRM Functional Consultant
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindGraph Solutions SDN BHD Full timeJob Title:MS Dynamics CRM Functional Consultant System Analyst with CRM experience Business Requirement gathering Review FDS and TDD (written by vendor) Ability to interact with multiple teams Ability to align specs from multiple systems and interfaces (eg: middleware, core system and CRM) Jira triage prioritize and assign to right teamGood to have: Banking...
-
CRM Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full timeCRM SpecialistJoin us as a CRM Specialist Use your analytical skills to optimize campaigns and enhance customer journeys. We seek innovative thinkers with business, marketing, or IT backgrounds. If you're passionate about customer-focused solutions, APPLY NOW Responsibilities: Conduct customer segmentation analysis to identify target groups for CRM campaigns...
-
Microsoft CRM Dynamics Developer
2 months ago
Kuala Lumpur, Malaysia Oxydata Sdn Bhd Full time**JOB DESCRIPTIONS** - Work with Enterprise, Solution & Technical Architects. - Responsible for design, coding, testing & documentation of software. - Provide expert advice in programming methods, tools. - Monitor key production systems, process and software. - Ensure software development adheres to company security standards. **REQUIREMENTS** - At least 5...
-
Microsoft CRM Dynamics Developer
4 weeks ago
Kuala Lumpur, Malaysia Oxydata Sdn Bhd Full time**JOB DESCRIPTIONS** - Work with Enterprise, Solution & Technical Architects. - Responsible for design, coding, testing & documentation of software. - Provide expert advice in programming methods, tools. - Monitor key production systems, process and software. - Ensure software development adheres to company security standards. **REQUIREMENTS** - At least 5...
-
CRM Specialist
4 weeks ago
Kuala Lumpur, Malaysia Trade Quo Global Ltd Full timeAs a CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for products...
-
Junior CRM Specialist
5 days ago
Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time**Job Title: Junior CRM Campaign Architect and Solutions Specialist** **Job Description**: As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for...
-
CRM Developer
4 weeks ago
Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full timeJob Description As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and...
-
CRM Developer
3 weeks ago
Kuala Lumpur, Malaysia Quadrant Technologies SDN BHD Full timeAs a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is...
-
Microsoft Dynamics Specialist
4 weeks ago
Kuala Lumpur, Malaysia ITCAN Pte Ltd Full timeManage technical documentation for the CRM system - Gather customer’s requirement and implement the CR as according to customer timeline. - Responsible for business users communications, conflict resolution, and compliance on service level - Ensure issues are identified, tracked, reported on and resolved in a timely manner - Ensure successful and timely...
-
Salesforce Specialist
5 days ago
Kuala Lumpur, Malaysia Polymorph Recruitment Full timeOur client, is a search engine and social media expert consulting agency. They collect and analyse campaign performance data and implementing the right targeting and strategy to help their clients achieve statistical growth online. The CRM Specialist will be responsible for the implementation, customization, and maintenance of our key client’s Salesforce...
-
Junior CRM Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trade Quo Global Ltd Full timeJob Title: Junior CRM Campaign Architect and Solutions SpecialistJob Description:As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows.Your responsibilities will include mapping user journeys, optimizing campaigns for improved...
-
CRM Marketing Specialist
5 days ago
Kuala Lumpur, Malaysia Parla Consultancy Sdn. Bhd. Full timeAre you ready to be a key player in shaping customer experiences and driving loyalty? We are seeking a vibrant and detail-oriented individual to join us as a **CRM Marketing Specialist**. If you have a passion for creating impactful retention, conversion, and loyalty campaigns, this is your chance to shine! **Key Responsibilities**: - **Strategic Campaign...
-
Junior CRM Specialist
3 weeks ago
Kuala Lumpur, Malaysia Trade Quo Global Ltd Full timeAs a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for...
-
CRM Technical Developer
3 weeks ago
Kuala Lumpur, Malaysia Avanade Full time"As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on...
-
CRM Developer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Quadrant Technologies SDN BHD Full timeAs a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is...
-
CRM Manager
4 weeks ago
Kuala Lumpur, Malaysia Informa Markets Full time**Company Description** We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and...
-
Microsoft Specialist, 365 Dynamics
2 months ago
Kuala Lumpur, Malaysia ITCAN Pte Ltd Full timeManage technical documentation for the CRM system - Gather customer’s requirement and implement the CR as according to customer timeline. - Responsible for business users communications, conflict resolution, and compliance on service level - Ensure issues are identified, tracked, reported on and resolved in a timely manner - Ensure successful and timely...
-
CRM Specialist
2 weeks ago
Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time**Job Description (JD)** - Subject matter expert on Windows platform solutions - operating system, DB, CRM Dynamics and security related matters - Ensure all critical SLAs are met with no high severity impact - Ensure documentation & compliance to Group standards & procedures, SLA and audit requirements - Experienced in handling and developing technical...