CRM Specialist

6 months ago


Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

**Job Description (JD)**
- Subject matter expert on Windows platform solutions - operating system, DB, CRM Dynamics and security related matters
- Ensure all critical SLAs are met with no high severity impact
- Ensure documentation & compliance to Group standards & procedures, SLA and audit requirements
- Experienced in handling and developing technical requirements, understanding of the scope, systems dependencies accurately
- Experienced in coordinating/scheduling testing activities and ensure that defects and enhancements are tested successfully prior to production deployment
- Ability to provide System/Application support, lead meetings to brainstorm and resolve problems. Support covers 24 x 7 including national public holidays whenever required
- Ensure production defects are thoroughly analyzed to understand the root cause to deliver permanent solution. Review recommendations made by vendor and work jointly to define acceptable and efficient business solutions.
- Support DR testing as needed
- Recommend vendor on monitoring tuning as needed due to performance issue
- Support interfacing requirements and ensure that system interfaces are functioning as expected
- Lead or participate in meetings to brainstorm and resolve problems. Assist in defining technology solutions and structures needed to resolve problem.
- Ensure all BAU processes and standards are adhered to while executing and developing outputs

**Key Skills / Knowledge and Behaviors (if applicable)**
- 6 years of CRM support and implementation of change requests or project.
- Knowledge in with Microsoft Windows OS, Active Directory administration, security permissions, group policies, researching event log warnings and errors, and resource monitoring.
- Knowledge in IIS, Apache or other web technologies.
- Knowledge in System Development Life Cycle (SDLC) process.
- Basic knowledge in UNIX, LINUX and Microsoft operating system.
- Good communication skills in both written and oral at various levels.
- Strong analytical and problem-solving abilities. Multi-task effectively and efficiently to successfully perform assignments.

**Salary**: RM8,000.00 - RM11,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift


  • CRM Specialist

    6 months ago


    Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

    **CRM Specialist** Join us as a CRM Specialist! Use your analytical skills to optimize campaigns and enhance customer journeys. We seek innovative thinkers with business, marketing, or IT backgrounds. If you're passionate about customer-focused solutions, **APPLY NOW** !!! **Responsibilities**: - Conduct customer segmentation analysis to identify target...

  • CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    As a CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for products...

  • Junior CRM Specialist

    6 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    **Job Title: Junior CRM Campaign Architect and Solutions Specialist** **Job Description**: As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for...


  • Kuala Lumpur, Malaysia Parla Consultancy Sdn. Bhd. Full time

    Are you ready to be a key player in shaping customer experiences and driving loyalty? We are seeking a vibrant and detail-oriented individual to join us as a **CRM Marketing Specialist**. If you have a passion for creating impactful retention, conversion, and loyalty campaigns, this is your chance to shine! **Key Responsibilities**: - **Strategic Campaign...

  • Junior CRM Specialist

    6 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for...

  • CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia SR Consultancy Full time

    Work across all our marketing tools from Taguchi (eDM, SMS, MMS), Swrve (Web/App Push) and Umbraco (Landing page CMS). - Contribute to the smooth running of operations and high quality level of output with campaign execution. There will be a high volume of work supporting up to 7 markets with speed and accuracy being essential. - This role is responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    At Krisvconsulting Services Pte Ltd, we are seeking an experienced SAP CRM Implementation Specialist to spearhead our project. The ideal candidate will be responsible for implementing, customizing, and supporting SAP CRM solutions to meet business requirements and enhance customer relationship management processes.Key Responsibilities:Analyze business...

  • Salesforce Specialist

    6 months ago


    Kuala Lumpur, Malaysia Polymorph Recruitment Full time

    Our client, is a search engine and social media expert consulting agency. They collect and analyse campaign performance data and implementing the right targeting and strategy to help their clients achieve statistical growth online. The CRM Specialist will be responsible for the implementation, customization, and maintenance of our key client’s Salesforce...

  • CRM Developer

    7 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Job Description As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and...

  • CRM Manager

    6 months ago


    Kuala Lumpur, Malaysia Informa Markets Full time

    **Company Description** We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and...

  • CRM/cvm Specialist

    6 months ago


    Kuala Lumpur, Malaysia BI (Malaysia) Sdn. Bhd Full time

    **The Position**: - Provide support to the CRM Manager and ComOps Team on CRM - Supporting CRM System and Customer Segmentation & Targeting. - Analysis on customer engagement quality and quantity KPIs for both MY & SG. - Data Excellence, data analytics, multichannel analytics, data management, and data stewardship **Duties & Responsibilities**: **Veeva CRM...

  • Assistant, CRM

    3 months ago


    Kuala Lumpur, Malaysia MyTOWN Shopping Centre Full time

    **Company Description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping destination in the heart of Kuala Lumpur. It's more than...


  • Kuala Lumpur, Malaysia Avanade Full time

    "As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on...

  • Assistant, CRM

    3 months ago


    Kuala Lumpur, Malaysia IKEA Full time

    **Job ID**: REF5467O **Date posted**: 20/09/2024 **Company description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking a seasoned SAP CRM expert to lead the implementation and support of our SAP CRM solutions. The ideal candidate will possess in-depth knowledge of SAP CRM architecture, configuration, and customization.Responsibilities:Analyze business requirements and translate them into effective SAP CRM solutions that drive customer relationship management...


  • Kuala Lumpur, Malaysia Skill quotient Full time

    **About us**: **JOB DESCRIPTION**: As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer...

  • Jr. CRM Developer

    7 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Role : Jr. CRM Developer Client : ACCENTURE - AVANADE Work Location : Kaula Lumpur - Malaysia Nationality : Any Skills Required : CRM, Dynamic CRM, Dynamic 365. **Job Description:Â** As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    Oxydata Software seeks a highly skilled SAP CRM Consultant to join our team. The estimated annual salary for this position is around $85,000-$110,000 based on industry standards and location considerations.The SAP CRM Consultant shall:Coordinate and prepare status reporting for the respective Functional team and identify key information that requires Client...

  • Jr. Executive, CRM

    3 months ago


    Kuala Lumpur, Malaysia IKEA Full time

    **Job ID**: REF5467O **Date posted**: 20/09/2024 **Company description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    Oxydata Software is seeking an experienced SAP CRM Consultant to join our team.As a Senior Business Process Improvement Consultant, you will work closely with clients to identify key areas for improvement and develop tailored solutions using SAP CRM.The ideal candidate will have a deep understanding of SAP CRM modules and be able to provide functional...