CRM Specialist

7 months ago


Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

As a CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for products and services.

**Responsibilities**:

--
- **Cross-Functional Collaboration**:
○ Collaborate with Product, User Acquisition, Marketing, and Tech teams to propose, design, and launch CRM campaigns and workflows.

○ Work closely with stakeholders to analyze industry trends and customize CRM campaigns to meet business objectives.

**Campaign Optimization**:
○ Map user journeys and optimize CRM campaigns to enhance funnel conversion

rates.

○ Support analysis and improvement of CRM campaigns through A/B testing and

result analysis.

**Platform Enhancement**:
○ Devise strategies to enhance CRM platform usage by automating basic,

everyday tasks.

○ Assess and plan data points for integration with the CRM platform.

Data Analysis:
○ Extract and analyze data from the CRM platform, utilizing data visualization tools

for reporting.

○ Collaborate with business stakeholders to understand project requirements and

define solution architectures.

**Technical Expertise**:
○ Demonstrate comprehensive technology experience across mobile, web, and

solution architecture design.

**Solution Integrity**:
○ Ensure technical integrity and consistency throughout the solution life-cycle.

○ Participate actively in all stages of initiatives, providing support for implementation and handover to IT operations.

**Communication**:
○ Effectively communicate with both technical and non-technical stakeholders, translating business requirements into technical solutions.

○ Ensure end-to-end flows are considered, providing expertise in defining solutions

as products.

**Qualifications**:

----
- Bachelor's degree in a related field (e.g., Computer Science, Information Technology, System Engineering, Business).

Strong analytical and problem-solving skills.

Basic understanding of CRM platforms and campaign management.

Familiarity with data analysis and visualization tools.

Excellent communication skills, both written and verbal.

Ability to work collaboratively in a cross-functional team environment.

Eagerness to learn and adapt to new technologies and methodologies.

Quick learner who can work effectively under pressure, demonstrating a fully committed disposition.

**No prior experience required; comprehensive training will be provided.**

**Job Types**: Full-time, Permanent

Pay: From RM3,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus


  • CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

    **CRM Specialist** Join us as a CRM Specialist! Use your analytical skills to optimize campaigns and enhance customer journeys. We seek innovative thinkers with business, marketing, or IT backgrounds. If you're passionate about customer-focused solutions, **APPLY NOW** !!! **Responsibilities**: - Conduct customer segmentation analysis to identify target...

  • Junior CRM Specialist

    6 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    **Job Title: Junior CRM Campaign Architect and Solutions Specialist** **Job Description**: As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for...


  • Kuala Lumpur, Malaysia Parla Consultancy Sdn. Bhd. Full time

    Are you ready to be a key player in shaping customer experiences and driving loyalty? We are seeking a vibrant and detail-oriented individual to join us as a **CRM Marketing Specialist**. If you have a passion for creating impactful retention, conversion, and loyalty campaigns, this is your chance to shine! **Key Responsibilities**: - **Strategic Campaign...

  • Junior CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows. Your responsibilities will include mapping user journeys, optimizing campaigns for improved conversion rates, and driving platform retention, loyalty, and engagement metrics for...

  • CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia SR Consultancy Full time

    Work across all our marketing tools from Taguchi (eDM, SMS, MMS), Swrve (Web/App Push) and Umbraco (Landing page CMS). - Contribute to the smooth running of operations and high quality level of output with campaign execution. There will be a high volume of work supporting up to 7 markets with speed and accuracy being essential. - This role is responsible for...

  • Salesforce Specialist

    6 months ago


    Kuala Lumpur, Malaysia Polymorph Recruitment Full time

    Our client, is a search engine and social media expert consulting agency. They collect and analyse campaign performance data and implementing the right targeting and strategy to help their clients achieve statistical growth online. The CRM Specialist will be responsible for the implementation, customization, and maintenance of our key client’s Salesforce...


  • Kuala Lumpur, Malaysia Kraft Software Solutions Sdn Bhd Full time

    **Responsibilities**: 1. Designing, configuring, and customizing CRM Dynamics modules to meet the specific needs of services, claims, and customer support teams. 2. Collaborating with cross-functional teams to gather requirements and develop solutions that streamline services, claims, and customer support processes. 3. Implementing best practices and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    Oxydata Software is seeking a highly skilled SAP CRM implementation specialist to join our team. As an SAP CRM Consultant, you will play a crucial role in ensuring the successful implementation of SAP CRM modules related operational change requests.Job Description:We are looking for a motivated and experienced professional who can provide functional advisory...

  • CRM/cvm Specialist

    7 months ago


    Kuala Lumpur, Malaysia BI (Malaysia) Sdn. Bhd Full time

    **The Position**: - Provide support to the CRM Manager and ComOps Team on CRM - Supporting CRM System and Customer Segmentation & Targeting. - Analysis on customer engagement quality and quantity KPIs for both MY & SG. - Data Excellence, data analytics, multichannel analytics, data management, and data stewardship **Duties & Responsibilities**: **Veeva CRM...

  • CRM Developer

    7 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Job Description As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and...

  • CRM Manager

    6 months ago


    Kuala Lumpur, Malaysia Informa Markets Full time

    **Company Description** We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and...

  • CRM Specialist

    7 months ago


    Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    **Job Description (JD)** - Subject matter expert on Windows platform solutions - operating system, DB, CRM Dynamics and security related matters - Ensure all critical SLAs are met with no high severity impact - Ensure documentation & compliance to Group standards & procedures, SLA and audit requirements - Experienced in handling and developing technical...

  • Assistant, CRM

    4 months ago


    Kuala Lumpur, Malaysia MyTOWN Shopping Centre Full time

    **Company Description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping destination in the heart of Kuala Lumpur. It's more than...


  • Kuala Lumpur, Malaysia Avanade Full time

    "As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on...

  • Assistant, CRM

    4 months ago


    Kuala Lumpur, Malaysia IKEA Full time

    **Job ID**: REF5467O **Date posted**: 20/09/2024 **Company description** MyTOWN is located in Kuala Lumpur, anchored by Malaysia’s largest IKEA. Visit us easily by bypass or take a ride on the MRT to the Cochrane underground MRT station. Our blend of fashion forward retail, amazing amenities, stylish alfresco events make MyTOWN the premier shopping...


  • Kuala Lumpur, Malaysia Skill quotient Full time

    **About us**: **JOB DESCRIPTION**: As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer...

  • Sales Specialist

    7 months ago


    Kuala Lumpur, Malaysia FE AUTOMATION SDN BHD Full time

    We are looking for a passionate sales specialist to join our sales team. The sales specialist responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets.To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    Oxydata Software seeks a highly skilled SAP CRM Consultant to join our team. The estimated annual salary for this position is around $85,000-$110,000 based on industry standards and location considerations.The SAP CRM Consultant shall:Coordinate and prepare status reporting for the respective Functional team and identify key information that requires Client...

  • Jr. CRM Developer

    7 months ago


    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Role : Jr. CRM Developer Client : ACCENTURE - AVANADE Work Location : Kaula Lumpur - Malaysia Nationality : Any Skills Required : CRM, Dynamic CRM, Dynamic 365. **Job Description:Â** As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time

    Oxydata Software is seeking an experienced SAP CRM Consultant to join our team.As a Senior Business Process Improvement Consultant, you will work closely with clients to identify key areas for improvement and develop tailored solutions using SAP CRM.The ideal candidate will have a deep understanding of SAP CRM modules and be able to provide functional...