Relationship Executive

6 days ago

Johor Bahru, Malaysia NEW S GENERATION PTE LTD Full time

**Job Role and Summary**

Relationships Executives are individuals responsible for the sales and customer relations of NSG Logistics. They are accountable to the Business Development Director and must fulfill the company’s weekly or monthly quota as required by the senior management. They are mainly in-charge of customer accounts and may work together with Marketing Executives to improve or increase sales.

**A. Duties and Responsibilities**
- Make calls to follow up with warm prospects that were previously interacted with Marketing Executive with the assistance of call scripts.
- Continuously identify key staff in client companies to cultivate profitable relationships.
- Ask pertinent questions to understand the prospects’ or customers’ general and immediate requirements.
- Persuade prospects or customers to make genuine “requests for quotation” from NSG Logistics.
- Record and update the prospects’ personal information accurately in the Sales Tracking System.
- Summarize enquiries/requests for quotations and submit them to procurement team to obtain costs via the relevant communication platforms/systems.
- Ensure key sales iindicators/nformation are updated on the tracking platforms/system regularly and accurately.
- Generate quotations and quote prospects via relevant accessible platforms.
- Make follow up interactions via any accessible platforms to further understand the requirements of prospects.
- Make the extra effort to meet prospects targeted requirements and persuade prospects or customers to engage NSG Logistics’ services.
- Ensure that prospects/customers feel comfortable during follow up interactions.
- Monitor and follow up with existing customers regularly to ensure they continue in our service with the assistance of tracking platforms.
- Resolve customer complaints quickly and effectively.
- Answer incoming calls from prospective/existing customers, attend to their requirements, and persuade them to make requests for quotations.
- Report to Business Development Director and meet the necessary sales quota set by senior management.
- Ensure all necessary tasks given by superiors are attended to.

**B. Skills**
- Must be an excellent communicator in both written and verbal disciplines, relaxed, confident telephone manner with excellent interpersonal, negotiation, and persuasion skills.
- Hands on experience in sales and an ability to deliver excellent customer experience.
- Have strong negotiating skills to create win-win situations between company and customers and make business relationships mutually beneficial.
- Leadership skills to pitch and implement ideas successfully to customers and management.
- Must be proficient in English, bilingual is preferred.
- Should be goal oriented and have persistent skills.
- Business acumen with a problem-solving attitude.

**C. Qualifications**
- Should have at least a Diploma/Bachelor’s degree (BSc degree in Business Administration, Marketing or relevant field).
- Proven work experience as a Sales account manager or Sales account executive.
- Speed and accuracy in typing.
- Experience in a position where meeting sales goals was important indication of performance.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (required)
- Mandarin (preferred)

  • Tenant Relationship Management Executive

    1 week ago

    Johor Bahru, Malaysia Homii Management Sdn Bhd Full time

    **Responsibilities**: Basic Requirement: - 1) minimum SPM - 2) basic computer skills: microsoft excel, microsoft words - 3) basic reporting skills. - 4) own transport - 5) able to work independently - 6) able to work with team - Job Scope: - 1) Update reports on tenant listing. - 2) Respond to tenant issues & problems. - 3) Maintain relationship with...

  • Relationship Executive

    7 months ago

    Johor Bahru, Malaysia Brickfields Asia College Sdn Bhd Full time

    **Job Purpose**: To recruit students and promote all courses of BACEG. **Key Responsibilities & Accountabilities**: - Recruits students for Veritas College Johor Bahru and the group. - To cultivate corporate sales for post-grad and ODL program. - Achieve monthly sales target and KPI. - Organize and participate in various types of students recruitment...

  • Sales Executive

    7 months ago

    Johor Bahru, Malaysia Executive Compass Full time

    Roles and Responsibilities: - Present, promote and sell capabilities and services to existing and prospective customers. - Understand company processes and its pros and cons. - Understand the needs, quotation, approval and auditing processes of customers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. -...

  • Customer Relationship Executive

    2 weeks ago

    Johor Bahru, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    Source for leads, pitch and onboard suitable merchants onto ShopeePay - Determine and identify sales opportunities to acquire, manage and build strategic relationships with national and multi-chained partners, in order to achieve the short and long term sales objectives together with the team **Salary**: Up to RM5,000.00 per month Schedule: - Monday to...

  • Programme Executive

    7 months ago

    Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Responsibilities** Coordinate internal resources and third parties/ vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and...

  • Customer Relationship Executive S'pore Up to

    3 days ago

    Johor Bahru, Malaysia Agensi Pekerjaan Nala (KL) Sdn Bhd Full time

    **Job ID: 34121 ZW - C(F40)M** **Position : Customer Relationship Executive** **Salary Range : SGD2,200 - SGD3,200** **Working Hours : 9hrs per day** **Working Day : 5 days working days (2 days off on weekdays)** **Working area : Singapore - Upper Thomson Road** **Company Background: Education Center** **Job Description**: - Handle Customer Services...

  • Customer Relationship Executive 5 Working Days

    17 hours ago

    Johor Bahru, Malaysia Nala Groups Full time

    **Job ID: 34121 ZW - C(F40)M** Position : Customer Relationship Executive Salary Range : SGD2,200 - SGD3,200 Working Hours : 9hrs per day Working Day : 5 days working days (2 days off on weekdays) Working area : Singapore - Upper Thomson Road **_ Company Background:Education Center_** **_Handle Customer Services functions such as:_** - Provide course...

  • Business Development Executive

    7 months ago

    Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Responsibilities**: - Identify new business opportunities, initiate business development activities, develop and manage key client relationships among others. - Manage and execute the business development strategy for Malaysia Markets - Implement tactical plans to help meet and exceed organizational expectations - Ensure the accuracy, timeliness and...

  • Facilities Manager

    7 months ago

    Johor Bahru, Malaysia Executive Compass Full time

    **Role Description** - Managing and coordinating the day-to-day operations of our office facilities, ensuring that they are safe, secure, and efficient. - Managing and maintaining relationships with vendors, contractors and suppliers, and ensuring that projects are completed on time and within budget. - To identify areas of potential cost savings and...

  • Customer Relationship Executive Up to Sgd 3200

    2 days ago

    Johor Bahru, Malaysia Nala Groups Full time

    Job ID: 34121 ZW - C(F40)M Position : Customer Relationship Executive Salary Range : SGD2,200 - SGD3,200 Working Hours : 9hrs per day Working Day : 5 days working days (2 days off on weekdays) Working area : Singapore - Upper Thomson Road Company Background: Education Center Job Description: Handle Customer Services functions such as: - Provide...

  • Customer Relationship Executive 5 Working Days

    1 hour ago

    Johor Bahru, Malaysia Rider to go merchant Full time

    Position : Customer Relationship Executive Salary Range : SGD2,200 - SGD3,200 Working Hours : 9hrs per day Working Day : 5 days working days (2 days off on weekdays) Working area : Singapore - Upper Thomson Road Company Background: Education Center Job Description: Handle Customer Services functions such as: - Provide course consultation to...

  • Client Relationship Manager

    6 months ago

    Johor Bahru, Malaysia VH Associates Sdn Bhd Full time

    At VentureHaven, we believe every business has the potential to be a great force for good, and a sustainable change-maker. That's why we support businesses to do what they do best. By taking away the tedious but necessary compliance and administrative tasks like incorporation, book-keeping, preparing financial statements and filing of taxes, we help...

  • Relationship Management

    4 days ago

    Johor Bahru, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **You have the interest to**: - Be the face of the company and provide excellent seller support to our Merchants. - Develop and maintain a close relationship with Merchants. - Strategise, develop & deliver strong pitch to Merchants on Shopee offerings and proposed solutions across the online sales cycle. - Analyse Merchants’ progress, activities, sales...

  • Customer Relationship Executive 5 Working Days Sg

    17 hours ago

    Johor Bahru, Malaysia Agensi Pekerjaan Nala (KL) Sdn Bhd Full time

    Job ID: 34121 ZW - C(F40)M **Position : Customer Relationship Executive** Salary Range : SGD2,200 - SGD3,200 Working Hours : 9hrs per day (Rotate Shift) Working Day : 5 days working days after 3 months probation (2 days off on weekdays) Working area : Singapore - Upper Thomson Road Company Background: Chinese Education Center **Job...

  • Strategic Relationship Executive

    7 months ago

    Johor Bahru, Malaysia AL PINE UTILITY SERVICES SDN BHD Full time

    To explore on other market and to create awareness on company's services AL Pine Services, stands for ALL PIPE INSPECTION AND ENGINEERING SERVICES. Pioneer in underground visual inspection in Johor and branch in Penang. Offering the services of CCTV Inspections for Underground Piping, Borescope for all size of pipes, HVAC (Heating Ventilation Air...

  • Customer Service Executive

    6 months ago

    Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...

  • Relationship Manager @ Cbbc-setia Tropika

    9 months ago

    Johor, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Johor- Description **Primary Objective**: Acquire new to Premier (NTP) customer to achieve sales/revenue/AUM targets assigned by the Bank and contribute towards the overall Premier Banking targets To promote and professionally sell a range of wealth,...

  • Nutritional Executive

    4 days ago

    Johor Bahru, Malaysia FrieslandCampina Full time

    The Nutritional Executive’s main responsibility is to build recommendation of company’s range of products through medical channel. This can only be done through solid relationships built with Health Care Providers in the country. He/ she is expected to execute and continuously grow the business within their territory and put forward new proposals for...

  • Admin and Customer Relationship Management

    7 months ago

    Johor Bahru, Malaysia PPB Property Development Sdn Bhd Full time

    JOB DESCRIPTION: - Identify customers’ issues and pre-emptive measures to ensure achieving customer satisfaction and service excellent - Planning the running of vacant possession and management of customers’ experience. - Coordinating defects rectification works to ensure all defects are rectified in timely and satisfactory manner - Acknowledging and...

  • Sales Executive

    7 months ago

    Johor Bahru, Malaysia Castle Middle East Sdn Bhd Full time

    Job Title: Wedding Services Sales Executive Job Summary: The Wedding Services Sales Executive is responsible for driving sales and generating revenue by promoting and selling wedding services. This role involves building relationships with prospective clients, understanding their needs, and providing tailored wedding solutions to ensure a seamless and...