Mandarin Customer Service

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**Requirements**: - Minimum qualification is Higher Secondary/STPM/"A" Level/Pre-U - Required language(s): Fluency in English, Bahasa Malaysia & Mandarin. - Basic operation knowledge on Microsoft Words, Excel & PowerPoint is needed. - Positive attitude, passionate on collaborative teamwork, responsible & accountable - Good interpersonal skills - Pay...

**Responsibility** **Requirements**: - Fresh Diploma / Degree Holder - SPM holders with minimum 1 years Contact Centre customer service experience. - Excellent in English & Bahasa Melayu and Mandarin - Must be able to work in Rotational Shifts. - Must be able to work at Shah Alam. **Benefits** - Other Allowance provided - Career Progression opportunity -...

To assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Essential Job Functions: - ** - Provide a prompt and professional response to customer inquiries. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution. - Communicating and coordinating with relevant stakeholders to response and resolve customer complaints. - Keeping records of...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

Big Tree Global Network is an innovative IDC service provider that focuses on high-defense global network infrastructure as well as cloud computing, offering a comprehensive solution that can help clients achieve optimal performance, reliability, and scalability for their digital assets. CSRs will be responsible for all aspects of customer service...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Responsibilities**: - Assisting...

RequirementsA young, vibrant, and outgoing individual who is passionate about delivering excellent customer service.Minimum SPM qualification with proficiency in Malay, English, and/or Mandarin (bonus points awarded for multilingual skills).No prior working experience is necessary as comprehensive training will be provided.Fresh graduates are welcome to...

You will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Responsible for the Logistic Operation (warehousing and...

1. Receive daily booking from customer. 2. Open and maintain customer accounts by recording account information 3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...

**Job Description:**We are seeking a skilled Customer Service Executive to join our team at TIME's group. The ideal candidate will have a good understanding of the company's products and services.**Responsibilities:Interact with customers in a timely manner and ensure follow-up on feedback.Update and maintain accurate customer service documentation,...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...

**About us** Daythree is a top-tier company in Business Process Management (BPM), and we're known for our innovative and award-winning approach to improving customer experiences through insights and innovation. We work with well-known brands to boost their brand reputation and trust by using cutting-edge strategies and data. In today's fast-paced business...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

Job ResponsibilityTo efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of incoming calls.Handle complaints, provide...

**_Job Description: _** - Primarily in handling inquiries pertaining to orders, payments, shipping, vouchers and etc from both sellers via live chat. - To provide first contact resolution according to standard operating procedures (SOP). In the event of non-First Call Resolution, you are expected to follow up and provide response back to the users. - Update...

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...