Customer Support Technician

2 weeks ago


Petaling Jaya, Malaysia Impact Digital Print Solutions Full time

**Requirements**:

- MLVK or technical certificate / Equivalent qualifications
- Valid Motorcycle License Or Driving License
- Ability to work as a good team player
- Ability to work independently
- Ability to interact and liaise with customers or client in professional manner.
- Follow Instructions from Superior or Management
- Good Written and Spoken Bahasa Malaysia, English
- Follow good health and safety regulations set by the company.

**Responsibilities**:

- Inspecting, analyzing, troubleshooting of all MFD and Printers Laser and Inkjet Systems.
- Reading and studying service manual.
- Performing on site customer job and supports.
- Running test on the all MFD and Printers.
- Repair and provide parts replacement.
- Writing Reports and report job to supervisor or superior.
- Performed Preventive Maintenance Job Routine.
- Meeting up with clients and customers.
- Attend technical training and meeting when required by company.

**Benefits**:

- Full EPF/Socso
- Annual leave entitlement
- Medical
- Transport allowance
- Performance Bonus



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