Workforce Management Internship-oct/nov Intake

2 weeks ago


Kuala Lumpur, Malaysia Shangri-La Hotels Full time

Shangri-La Customer Engagement & Process Transformation Kuala Lumpur

Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels worldwide.

Powered by people from various backgrounds, the Shangri-la CEPT-KL family is united by the passion to delight, learn and share knowledge.

Growing exponentially, the award-winning Shangri-la CEPT-KL is constantly on the lookout for highly motivated and talented individuals.

We're looking for someone extraordinary. Someone with a meticulous and innovative mind, skillful, and with a thirst for knowledge. Is it you, we're looking for?

**You are responsible for (but not limited to)**:
Data analysts import
Monitoring real-time daily trends.
Ensure that the data sources and repositories provide consistent and reliable data.
Update exceptions to employee schedules.
Assist with any ad-hoc task when required.

To succeed in this role, you should have the following skills and experience

Currently pursuing Bachelor’s Degree in Actuarial Science or Mathematics, and other related courses
Adequate knowledge using Microsoft office tools (Excel, PowerPoint, Word etc.)
Have a flexible schedule and be willing to work varied hours and days including evenings and weekends when required
Good organizational skills and effective time management
Demonstrate a strong sense of responsibility, and dedication and follows through with commitments

What's in It for You?

5-Day work week.
Earn an attractive monthly allowance.
Paid Training and career development opportunities.
Socso, EPF, EIS.


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