Sales Manager/assistant Sales Manager/sales

4 weeks ago

Kuantan, Malaysia KIM KOK ENTERPRISE Full time

'Kim Kok Enterprise adalah sebuah institusi dan syarikat kewangan yang berdedikasi untuk menawarkan perundingan dan penyelesaian kewangan terkemuka untuk individu di Pahang. Ditubuhkan pada 2017, kami telah mengembangkan operasi kami untuk merangkumi cawangan di Kuantan, Taman Tas, Temerloh, dan Selangor dimana menjadi salah satu syarikat yang paling pesat berkembang di rantau ini.

Selain itu, kami mencari pekerja bakat yang berdedikasi dan mempunyai dorongan tinggi untuk menyertai pasukan kami dan mengembangkan operasi kami. Kami baru bermula, dengan ruang yang luas untuk penambahbaikan dan banyak idea inovatif bersedia untuk membentuk industri lagi.

i) Pengurusan Pelanggan
- Membangunkan strategi untuk memperolehi pelanggan baharu secara agresif.
- Menguruskan portfolio pelanggan dan prospek melalui janji temu, menawarkan perkhidmatan pelanggan terbaik.
- Memupuk hubungan yang kukuh dengan pelanggan untuk memaksimumkan potensi akaun, mengurangkan kes kadar lalai dan meminimumkan pengaruh pesaing.
- Tukar petunjuk yang layak kepada pelanggan yang berjaya dengan membuat bilangan pelantikan yang tinggi, meningkatkan akaun pelanggan sedia ada.
- Sediakan dan bentangkan kemas kini mingguan tentang saluran pemerolehan pelanggan, KPI dan pencapaian matlamat, di samping semakan peluang pertumbuhan dan rancangan perniagaan.
- Sentiasa mengemas kini dan menyelesaikan isu yang berkaitan dengan kepuasan pelanggan, cabaran dan akaun belum terima daripada pelanggan.
- Bekerjasama dengan pengurus/penyelia dan pasukan pentadbir anda untuk memastikan pendekatan bersatu, mengekalkan perkhidmatan berkualiti tinggi.
- Berkhidmat sebagai pusat hubungan utama untuk pelanggan, berhubung dengan jabatan berkaitan untuk menangani pertanyaan dan isu dengan berkesan.

II) Pengurusan Pelanggan Dalaman
- Menyokong Penyelia atau Pengurus Jualan (SM) dalam mencapai hasil dan objektif dalam industri, memacu pertumbuhan bahagian pasaran melalui kepimpinan saluran jualan yang berkesan.
- Memupuk budaya berprestasi tinggi dalam pasukan jualan.
- Memastikan ahli pasukan memenuhi atau melebihi KPI, menyediakan bimbingan dan pembangunan jika perlu.
- Menjalankan semakan prestasi jualan mingguan dan sesi bimbingan, melibatkan pihak berkepentingan yang berkaitan.
- Wujudkan hubungan yang teguh melalui tenaga jualan yang diselaraskan dengan baik. Membimbing dan menyokong pasukan jualan semasa panggilan jualan bersama, berkongsi amalan terbaik.
- Membantu dalam membangunkan strategi untuk pasukan jualan untuk mendapatkan perniagaan daripada pesaing.

III) Pengurusan Pihak Berkepentingan
- Melaksanakan dan menggalakkan penggunaan sistem CRM excel untuk meningkatkan ketelusan dan kecekapan prestasi jualan dalam pasukan.
- Bekerjasama dengan ketua fungsi tempatan untuk menangani cabaran harian dan rancangan taktikal, untuk menyokong pasukan jualan.
- Menganalisis strategi jualan pesaing dalam sektor pembiayaan mikro dan memberikan pandangan untuk keputusan strategik.

IV) Pelaporan Jualan
- Membangunkan wilayah yang teguh untuk memaksimumkan prestasi akaun dan pertumbuhan dalam sektor kewangan mikro, memfokuskan pada pengekalan pelanggan dan meminimumkan pengaruh pesaing.
- Terus meningkatkan pengetahuan tentang produk/perkhidmatan kewangan mikro dan cerapan komersial untuk membimbing pasukan jualan dengan berkesan.
- Memberi maklum balas dan cadangan untuk menambah baik operasi perniagaan kewangan mikro.
- Menganalisis dan memantau prestasi wilayah, mengenal pasti arah aliran dan mengambil tindakan yang sewajarnya.
- Membangunkan pelan jualan yang komprehensif untuk wilayah itu, memfokuskan pada prospek perniagaan baharu dan pertumbuhan dalam pangkalan pelanggan sedia ada.
- Mengekalkan dan mengemaskini maklumat pelanggan dan aktiviti perniagaan dalam sistem CRM dalam excel.

Pengalaman yang berkaitan
- 2 tahun pengalaman dalam mengetuai proses dan pasukan jualan, sebaik-baiknya dalam sektor kewangan mikro atau berkaitan jualan.
- Pengalaman dalam menguruskan pasukan lapangan dan telejualan dalam industri kewangan mikro.

Ciri & Tingkah Laku Peribadi
- Kemahiran komunikasi yang sangat baik, lisan dan bertulis, disesuaikan untuk industri kewangan mikro.''Duties:'''
- Develop and implement effective sales strategies to meet or exceed sales targets
- Identify and pursue new business opportunities through market research, networking, and cold calling
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions
- Conduct product demonstrations and presentations to potential clients
- Negotiate contracts and close sales dealsKim Kok Enterprise adalah sebuah institusi dan syarikat kewangan yang berdedikasi untuk menawarkan perundingan dan penyelesaian kewangan terkemuka untuk individu di Pahang. Ditubuhkan pada 2017, kami telah mengembangkan operasi kami untuk merangkumi cawangan di Kuantan, Taman Tas, Temerloh, dan Selangor dimana menjadi salah satu syarikat yang paling pesat berkembang di rantau ini

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