Customer Support

ROLE:Customer Service Executive (English Speakers)PROJECT:Social MediaINTAKE DATE: 8 April 2024LOCATION: KL SentralJOB SCOPE: Handle and assist customers' general inquiries via chat support systems for social media eg, FB, Insta. Taking ownership to solve challenges faced by customers and clients' partners. Exceeding customer expectation in terms of customer...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

**ROLE: Customer Service Executive (English Speakers) PROJECT: Social Media** **INTAKE DATE**: 8 April 2024 **LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding...

Main Responsibilities Provide Software technical assistance, troubleshoot and resolve issues Perform data migration works Conduct product (Software) training to end users Resolve customer technical issues in a timely & professional manner Involve in adhoc projects, preimplementation discussionsJob Requirements At least 12 years of relevant experience in IT...

ROLE:Customer Service Executive (English Speakers)PROJECT:Social MediaINTAKE DATE: 8 April 2024LOCATION: KL SentralJOB SCOPE: Handle and assist customers' general inquiries via chat support systems for social media eg, FB, Insta. Taking ownership to solve challenges faced by customers and clients' partners. Exceeding customer expectation in terms of customer...

**Job Detail: Customer Service Chat Support (MANDARIN+ English)** **Role : Customer Service Chat Support (MANDARIN+ English)** **Job Type : Permanent Job** **Fresher's /Experienced are Welcomed** **Location : KL Sentral ,MYS** **Education: SPM and Above (Added advantage if have Call Center Experience)** Working Hours: From 8AM - 12AM (8hr. job+1 hour...

**Position: Mandarin Customer Service Chat Support** **Location: KL Sentral (near LRT)** **Working Hours**: - Monday-Sunday (5 working days + 2 days off) - Rotational Shifts (weekend & public holiday) - 24/7 working shift ( 8 hours + 1 hour break) **Requirement**: 1.Fresh Graduate-Diploma/Degree 2.SPM-1 year customer service experience 3.Fluent in...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

Job Detail: Customer Service Chat Support (MANDARIN+ English)Role : Customer Service Chat Support (MANDARIN+ English)Job Type : Permanent JobFresher's /Experienced are WelcomedLocation : KL Sentral ,MYSEducation: SPM and Above (Added advantage if have Call Center Experience)Working Hours: From 8AM - 12AM (8hr. job+1 hour Lunch break)- Social Media Chat...

The Reservation and Ticketing Responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. Roughly handles 90% inbound inquiries and 10% back office work. Working hour ; 9:00-21:00 5days a week ( Inc Sat, Sun, PH) Required: JLPT N1 Customer Support Experience more than 6month (BPO Industry) Intake day : 25th...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Job Summary: We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

Position: Mandarin Customer Service Chat SupportLocation: KL Sentral (near LRT)Working Hours: Monday-Sunday (5 working days + 2 days off) Rotational Shifts (weekend & public holiday) 24/7 working shift ( 8 hours + 1 hour break)Requirement:Fresh Graduate-Diploma/DegreeSPM-1 year customer service experienceFluent in speaking, writing and listening in Mandarin...

The Reservation and TicketingResponsible for ensuring support, relating to client, travel agents and passenger's inquiries.Roughly handles 90% inbound inquiries and 10% back office work.Working hour ; 9:00-21:005days a week ( Inc Sat, Sun, PH)Required:JLPT N1Customer Support Experience more than 6month (BPO Industry)Intake day : 25th MarSalary: RM7,...

Job Summary:We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and resolve...

Job Highlights: Global BPO company Competitive salary and benefits package Comprehensive training provided Responding promptly and accurately to customers' general inquiries, complaints, and feedback Managing customer complaints and feedback with efficiency and professionalismRequirements: Minimum Diploma qualification or higher At least 1 year of experience...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...