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Junior Customer Support
1 week ago
Main Responsibilities
- Provide Software technical assistance, troubleshoot and resolve issues
- Perform data migration works
- Conduct product (Software) training to end users
- Resolve customer technical issues in a timely & professional manner
- Involve in adhoc projects, preimplementation discussions
Job Requirements
- At least 12 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support / Accounting / Finance system is preferred.
- Fresh graduates are encouraged to apply.
- Strong IT and Software troubleshooting skills is an added advantage.
- Proficient in Microsoft Office software.
- A team player who is dynamic with a mature personality, independent and able to work under pressure.
- Ability to multitask and work independently in a fastpaced environment
- Applicants must be willing to work in Q Sentral.
Salary:
RM3, RM3,800.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (required)
Language:
- Mandarin (required)
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