Team Leader, Executive Lounge

7 months ago


Bayan Lepas, Malaysia Amari Spice Penang Full time

Oversee staff performance, train and coach staff to ensure a smooth operation. Monitor staff punctuality and grooming and guide as required.
- Ensure personal and food hygiene, as well as housekeeping standards in the lounge food service areas and kitchen are adhered to, as per the company and legal requirements.
- Plan and delegate tasks to the team members before the beginning of each shift. Ensure that assigned staff are supervised, delegated, continuously trained, motivated, guided and counselled to achieve customer delight.
- Oversee the ordering off all produce to ensure sufficient supplies of all food and beverage and other materials at all times.
- Interact with lounge customers to gain feedback on service.
- Run daily reports of food and beverage order and check reports for accuracy.
- Monitor daily, weekly and monthly inventory and assisting Executive Lounge Manager to monitor the executive lounge food and beverage cost.

**Qualifications**
- Min diploma in hospitality or equivalent.
- Good interpersonal and customer services skills.
- Willing to work on rotating shifts, weekends and public holidays.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government.
- Remaining calm under pressure.

**Send your CV to**:
**Positions are opened to all local and permanent residence of Malaysia only.**

**Salary**: RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Team Lead: 1 year (preferred)



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