![Dentsu Holdings Malaysia Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Service Desk Analyst
1 week ago
Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service. Working with market leading ITSM Service Management tools you will be part of the Global Service Desk that support Asia, India, Australia and New Zealand. Supporting the latest technologies within a customer centric environment that provides exceptional customer satisfaction, the Global Service Desk provides a digital gateway into service support, providing a high level of first-time fixes to our internal staff.
Dentsu Holdings Malaysia Sdn Bhd (DHS) was founded in 2005, and was previously known as Dentsu Aegis Network Malaysia Sdn Bhd. The company is a leading marketing communications agency in Malaysia, offering a wide range of innovative and integrated services to help businesses reach their target audience and achieve their marketing goals. With a strong presence in the Malaysian market, we have built a reputation for delivering exceptional marketing solutions that drive growth and deliver tangible results for our clients. Over the years, we have had the privilege of working with a diverse range of clients from various industries, including automotive, consumer goods, finance, healthcare, technology, and more.
Bachelor's or Equivalent
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