Service Desk Analyst
7 months ago
**Job Title**: Service Desk Analyst (English + Mandarin)
**Location**:Kuala Lumpur, Malaysia
**Experience**:3 to 8 Yrs
**Desired Competencies (Technical/Behavioral Competency)**
**Must-Have**
- Strong English & Mandarin Communication and inter-personal skills.
- Should have good experience in troubleshooting hardware issues for both desktops and laptops.
- Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
- Should have experience in Active Directory, Office365 and Desktop troubleshooting.
- Hands on experience on OS troubleshooting skills
**Good-to-Have**
- Hands on experience on VMware and VDI troubleshooting.
- Good knowledge of ITIL Life Cycle phases - Mandatory
- Flexible to work.
**Salary**: Up to RM4,000.00 per month
Ability to Commute:
- Kuala Lumpur (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
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