Service Desk Analyst-japanese Speaker

Service Desk Analyst-Mandarin Speaker Service Desk Analysts are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates. **Work...

**Role : Senior Engineer, Service Desk (Japanese Speaker)** **Job Type : Permanent** **Location : Selangor** **Working hours : Rotational shifts** **Responsibilities**: - Effectively resolve L1 helpdesk queries as per deliverables outlined - Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format - Execute...

We have immediate permanent opening with our Client for Service Desk Analyst (Japanese Speaking) - KL, Malaysia Location Kindly find the detail JD below and send us your updated and detail resume to process. **Full Name**: **Contact No**: **E-mail**: **Current Company**: **Total exp**: **Relevant years of experience as** **List of certifications(if...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: IT Service Desk (English + Japanese (Native Speaker)) **Location**:Kuala Lumpur, Malaysia **Key Responsibility areas /Eligibility...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**:Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...

5 Working Days - IT MNC Company - Japanese Speaking **Responsibilities**: - Effectively resolve Level 1 service desk technical queries as per deliverables outlined - Asking relevant questions to resolve typically known problems within required timescales - Ensure appropriate documentation of the interaction with the customer in the prescribed format -...

**Main criteria** Experience : Fresh graduate Salary range : No more than RM8000 (inclusive of language allowance) Working time : Be able to work in night shift 1)To provide service in Japanese language, verbal and written 2)Excellent skill in Japanese Business Language, verbal and written 4)To provide 1st level support and troubleshooting 5)To monitor...

**About the Company** Our client is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. **Responsibilities**: - Effectively resolve Level 1 service desk technical...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. Please find the job description below. **Job Title**: Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia Expectations from the Role - Should possess good communication...

We are hiring for IT Support/ Service Desk Analyst - Mandarin for one of our clients in Malaysia. Please find the details below: Service Desk Analyst (Mandarin Speaker) Budget: Max 4300 Years of experience: 2-3 years in Desktop Support Permanent **Work Mode**:Hybrid 3 different rotational shifts Allowance: Shift & Language allowance (max 400) JD: -...

**Scope of Work**: - To provide a single point of contact for users. - Deals with management of both routine and non-routine incidents and requests. - Provision of first line support for incidents. - Takes ownership for listening to and understanding basic customer problems - Asking relevant questions to resolve typically known problems within required...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

The Service Desk provides a single point of contact for all IT related problems and inquiries. Service Desk takes responsibility for the total end to end management of all calls (from the initial contact, until the call is closed) and provides End to End Tier 1 Incident Management support for all Prudential infrastructure-related problem and queries. - To...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

**Contract Period**: 12 months, renewable, with 13th-month salary *To follow Japanese Calendar **Responsibilities**: - Answer the Help Desk phone calls - Process and resolve Incidents & Service Requests: - Track all relevant Incident and Service Request details, categorize, prioritize and close tickets - Provides first-line investigation and diagnosis of...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

**Role Specific Responsibilities**: - Uses consulting tools for analysis and execution of project deliverables with the guidance of mid/senior engineers (MSE). - Performs technical support functions including research for problem resolution in support of customers under direction of delivery manager or MSEs. - Provides support to MSEs on reproducing...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...