Client Servicing Executive

7 months ago


Kuala Lumpur, Malaysia One Search Pro Marketing Sdn Bhd Full time

**Key Responsibilities and Accountabilities**:

- Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts.
- Manage relationships with all relevant stakeholders.
- Foster strong and long-term client relationships.
- Coordinating with internal teams to meet project milestones, to execute and fulfill clients job requests and requirements.
- Responsible for taking enquiry details from clients accurately and maintaining accurate information.
- Develop and maintain understanding of company products and services.
- Developing budgets and timelines for clients.
- Implement digital strategies by taking into consideration the specific requirements of the clients
- Oversee Social Media, working together with an internal team to produce contents, proofreading content before posting, plan and approve all social media related material.
- Prepare Contact Reports and Work-in-Progress sheets for all meetings.
- Manage and prepare creative briefs.

**Core Behavioral Competencies**:

- Good command of **English & Mandarin** in both written and verbal.
- Should be highly self-motivated and self-driven, energetic, aggressive, innovative and have a positive and great working attitude.
- Exerts attention to detail, as clients may have the same problems; reports the problems as necessary.
- Manages conflict effectively through persuasion and negotiations.
- Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity.
- Works productively in a stressful environment, controls emotions in difficult situations and handles criticism effectively.
- Highly committed and results-oriented person and able to work under pressure.
- Be sensitive to the current market trends by observing regularly and performing competitor analysis in a bid to stay ahead.
- Answer client queries promptly and efficiently.
- Keep abreast with new trends in digital technology.
- **Fresh graduates are encouraged to apply.**

**Other benefits**:

- Chance to explore different knowledge of digital marketing from a professional & experienced team.
- Great career opportunity, as you can build your digital marketing career as you work.
- **Quarterly KPI bonus**:

- EPF & Socso + all range of basic allowance & claims
- Fun & dynamic working environment
- Friendly colleague
- Work life balance (**Current Friday WFH**)

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)



  • Kuala Lumpur, Malaysia QSC Asia Sdn Bhd Full time

    **Corporate Business Development Executive** **Responsibilities**: Act as a link between clients and the company, responsible for the coordination of training and consultancy programs and ensuring clear communication to all involved. Must understand clients' needs and objectives and liaise closely with them throughout initial planning stage up to actual...


  • Kuala Lumpur, Malaysia QSC Asia Sdn Bhd Full time

    **Corporate Business Development Executive** **Responsibilities**: Act as a link between clients and the company, responsible for the coordination of training and consultancy programs and ensuring clear communication to all involved. Must understand clients' needs and objectives and liaise closely with them throughout initial planning stage up to actual...


  • Kuala Lumpur, Malaysia QSC Asia Sdn Bhd Full time

    **Corporate Business Development Executive** **Responsibilities**: Act as a link between clients and the company, responsible for the coordination of training and consultancy programs and ensuring clear communication to all involved. Must understand clients' needs and objectives and liaise closely with them throughout initial planning stage up to actual...


  • Kuala Lumpur, Malaysia Calibre Events Solutions Sdb Bhd Full time

    **Responsibilities**: - JOB TITLE : CLIENT SERVICE EXECUTIVE - LOCATION : CENTRAL (KUCHAI LAMA) - TERMS : FULL TIME**REQUIREMENTS**: - High School Diploma Or GED. - Certification In Customer Relations, Customer Services, Or Similar Would Be Advantageous. - 2-3 Years Of Experience In Client Services, Sales, Or A Similar Role. - Exceptional Ability In...


  • Kuala Lumpur, Malaysia FirstWorks Group Sdn. Bhd. Full time

    Manage all aspects of the client business providing superior customer service while maximizing business opportunities - Be the primary liaison between client and creative team - Mentor the brand executive to lead the designated client accounts - Works within a team that consists of a copy writer, community manager and designers. - Capable of managing the...


  • Kuala Lumpur, Malaysia StashAway Full time

    Client Services Executive Do you have a customer-oriented mission to serve? Do you like being the ambassador of the company and helping others energise you? Does StashAway's mission to redefine investing and empower our customers to build their long-term wealth resonate with you? WE WANT YOU. We are seeking a highly motivated and enthusiastic Client...


  • Kuala Lumpur, Malaysia People 'n Rich-H Sdn Bhd Full time

    Responsibilities - Build and maintain client relationships - Actively participate in discussions with management and colleagues on campaign ideation, execution and initiatives for client’s marketing goals - Solicit a comprehensive brief from client and work closely with the editorial team and management to provide integrated campaign ideas and solutions -...


  • Kuala Lumpur, Malaysia StashAway Full time

    Do you have a customer-oriented mission to serve? Do you like being the ambassador of the company and helping others energise you? Does StashAway's mission to redefine investing and empower our customers to build their long-term wealth resonate with you? WE WANT YOU. We are seeking a highly motivated and enthusiastic Client Services Executive to join our...


  • Kuala Lumpur, Malaysia Aon Corporation Full time

    Posting Description: - We’re hiring!_ Aon is currently recruiting an Executive, Client Services (Premium, Prorata and Claims) to join our team in KL, Malaysia. **About Aon** Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for...


  • Kuala Lumpur, Malaysia Reise Digital Full time

    **About The Role**: REISE is looking for a Client Services Executive with great people skills to help our business prioritize existing partners and identify new growth opportunities. This might be the perfect role for you if you're a stellar communicator who can organize and manage simultaneous projects and conversations. As a CSE, you'll help with new...


  • Kuala Lumpur, Malaysia SMX GLOBAL SDN BHD Full time

    **Job Summary**: To be good at client servicing, not only must we be good at customer service, but we also need to be an expert in GWP as well as understand fully about the client’s brand as well. To be an effective Client Services (CS), this means we have to manage our customers both internally and externally. - External Responsibility - Internal...


  • Kuala Lumpur, Malaysia Affinity Executive Services Full time

    **Objectives**: This position will coordinate and assist the Managing Director and Senior Administrative Executives in dealing with respective clients and in executing related programmes to drive the objectives of respective client societies. **Main Accountabilities**: You are expected to work closely with Senior Administrative Executives and to provide...


  • Kuala Lumpur, Malaysia Fine Concept & Creation Sdn Bhd Full time

    Communicate and coordinate clearly with clients and design team to facilitate effective client servicing. - Create and update records and databases with personnel, financial and other data. - Coordinating office activities and operations to secure efficiency and compliance to company policies. - Manage agendas/travel arrangements/appointments etc. for the...


  • Kuala Lumpur, Malaysia Capital Platforms (M) Pte Ltd Full time

    **Objectives of Capital Platforms** Provide investment platform providing access to Mutual Funds for Independent Financial Advisors and other Financial Institutions. The objectives of Capital Platforms are: - Present a bespoke platform and service to Financial Advisors. - Provide an open architecture product offering to Financial Advisors. - Supply...


  • Kuala Lumpur, Malaysia Jak Consultancy Full time

    Business Development - Client Services **Business Development & Client Services Manager** **Commercial Workplace Interiors** **6,000MYR - 12,000MYR per month, depending on experience** **Kuala Lumpur, Malaysia** Join the vibrant Marketing Team of a well respected international Interior Design firm as a dynamic, outgoing, and positive individual with a keen...

  • Client Servicing

    7 months ago


    Kuala Lumpur, Malaysia Elitez Pte Ltd Full time

    **Company: Advertising Agency** **Location: Petaling Jaya** **Responsibilities: - ** - Serve as the main liaison between the design team and clients, building and maintaining strong client relationships. - Gather project requirements from clients and effectively communicate them to the design team. - Collaborate with clients to understand their design...


  • Kuala Lumpur, Malaysia Aon Corporation Full time

    Executive - Client Services (Credit Control) **Executive, Client Services (Credit Control) in KL, Malaysia!** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients...

  • Account Executive

    6 days ago


    Kuala Lumpur, Malaysia BookMyShow Southeast Asia Full time

    BookMyShow SEA is a regional ticketing start up, selling events, movies, attractions and more. We empower event organisers and venue owners by giving them the right tools that they need to successfully manage their ticketing from the internet to the door. Our team in the Client Services team, is a multi-disciplinary team working together in ensuring that...

  • Health Advisor

    1 week ago


    Kuala Lumpur, Malaysia OXYZ Health & Wellness Sdn Bhd Full time

    _**OXYZ Health & Wellness adopts German Holistic Approach for Integrative, Functional and Regenerative Medicine. **_We are looking to hire several job posts to meet with company development in both Kuala Lumpur and Johor Bahru. **Location**: **Kuala Lumpur - Bangsar Shopping Center** **Client Service Executive Duties and Responsibilities**: - Provide high...

  • Client Executive

    1 week ago


    Kuala Lumpur, Malaysia Marsh McLennan Full time

    **Client Executive:Marsh Insurance Brokers (Malaysia) Sdn Bhd** **Q Sentral, Kuala Lumpur**office: **Client Executive** **What can you expect** - Join Global Leader in Insurance Broking and Innovative Risk Management Solutions - A team of diverse professionals across the globe, dedicated to helping clients manage some of the world's most challenging and...