Client Services Manager

6 months ago


Kuala Lumpur, Malaysia Jak Consultancy Full time

Business Development
- Client Services

**Business Development & Client Services Manager**
**Commercial Workplace Interiors**
**6,000MYR - 12,000MYR per month, depending on experience**
**Kuala Lumpur, Malaysia**

Join the vibrant Marketing Team of a well respected international Interior Design firm as a dynamic, outgoing, and positive individual with a keen eye for exceptional design. They are seeking a quick learner who thrives in both the professional setting and social marketing events. This role demands flexibility, innovative thinking, a collaborative mindset, and the ability to oversee at a strategic level while diving into hands-on productivity when deadlines approach. Preferred qualifications include industry experience and a solid background of 5-6 years in Business Development/Marketing.

**Responsibilities**:

- Act as a primary point of contact for prospects, clients, and internal global and local teams.
- Identify, cultivate, and manage new and existing clients (end-users, agents, suppliers, landlords), focusing on the corporate services market segment.
- Lead the qualification and registration of partner products and services with assigned clients.
- Spearhead the creation of proposals and marketing materials to seize opportunities and respond to RFPs, collaborating with the Client Services Production team.
- Develop, lead, and execute effective sales strategies.
- Provide weekly reporting and updates to the Business Unit Head.

A team player who is proactive and driven. An individual who stands out, embraces challenges, and is eager to learn diverse skills while collaborating with their seasoned & evolving Client Services team.

**Qualifications**:

- 5-6 years of leadership experience in Marketing and Communications.
- Bachelor’s degree in Business, Communications, Marketing, Graphic/Visual Design, Public Relations, or a related field from an accredited institution.

**Key Competencies**:

- Proficiency in both written and spoken English.
- Demonstrated creativity, professionalism, and excellent interpersonal communication skills.
- Expertise in branding and positioning across multiple channels.
- Ability to collaborate effectively with a global team, communicating and working towards common goals with remote team members.
- Positive influence on a dispersed marketing team located in various locations.
- Success in co-leadership structures, collaborating with other division heads.
- Detail-oriented with exceptional multitasking abilities.
- Goal-focused with the capacity to lead and mentor graphic and visual designers.
- Advantageous: Proficient in Adobe Creative Suite (Photoshop, InDesign, Illustrator, and Acrobat) and MS Office (Word, Excel, PowerPoint)



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