Tiktok Commerce Content

9 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
"About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
Responsibilities
- Close collaboration with Project Managers to provide cultural and linguistic insights, process streamline improvements, policy implementation/calibrations, and research and analysis to improve TikTok Shop's customer experiences;
- Manage communications between key stakeholders and cross-functional, usually acting as cultural/language experts who bridge communications between teams;
- Creation and localisation of guidelines and policies when required;
- Summarise and react to content ecosystem feedback from cross-functional teams and explore potential areas of improvement;
- Assist the optimization of eco-system and provide local insight to the systematic solution.

**Qualifications**:
Minimum Qualifications
- Bachelor's Degree or above;
- Good understanding of online culture, especially in relation to video content;
- Good sense of content and user empathy, ability to formalize the big picture of content quality based on quantitative and qualitative data;
Preferred Qualifications
- Content Operation experience and collaboration experience on compliance projects with Legal, Public Relations, Government relations are preferred;
- Good sense of content and user empathy, ability to formalize the big picture of content quality based on quantitative and qualitative data;
- Good communication abilities to manage multiple stakeholders are preferred;
- Prior project and policy management experience preferred;
- Data analytical skills a plus.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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