[immediate Hiring] Customer Service Agent

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Job Scope**: - Handle high-volume inquiries efficiently. - Provide information on products and services, demonstrating commitment to Customer Service. - Maintain confidentiality regarding customer data. - Resolve difficult customer situations. - Organize and prioritize workload effectively. - Ensure good attendance and positive interactions with...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Immediate HiringCustomer Service / Helpdesk Agent Support both front and back office operations – inbound calls, outbound calls (follow up) and form processing.Basic Salary: RM RM 300 of AllowanceWorking Location: Mid Valley, Center Point (Near to LRT Abdullah Hukum)Working Days: Monday - FridayWorking Hours: 8.45 am - 6pmBenefits:EPF SOCSO EISAnnual Leave...

**JOB DESCRIPTION** To assist Finance & Accounts Manager on matters related to the finance operations, including areas of accounts receivables, accounts payable, purchasing, banking and financial aspect of control procedures. AREAS OF RESPONSIBILITIES - Preparing invoices in a timely manner using accounting software(SQL/Quickbooks); - Ensure invoices...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Position: Reception Cum Admin Assistant ( Immediate Hiring)** **Tenure: 2 months** **Working Hour: 9AM - 6 PM** **Basic Offered: RM 2500** **Working Location: Kuala Lumpur** **Responsibilities**: - Reception duties - Processing invoices - Processing badges for employees - Office maintenance - Cleaner supervision **Requirements**: - Have experience...

Job Summary Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional and Takaful insurance services. Key Tasks & Accountabilities Welcome...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english Freshers - A leading BPO in KL is hiring for** CSR Agents **to join their team in** Kuala Lumpur**. - Role - CSR...

**FIELD COLLECTION EXECUTIVE- IMMEDIATE HIRING** **REQUIREMENTS** - Minimum Diploma Holder in any related field - Required languages: Bahasa Melayu & English - Good communication skill - Able to start work immediately (within 1 or 2 weeks) - **Fresh graduate are encourage to apply** **JOB DESCRIPTIONS** - Maximize collection effort and work as team in...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

**Customer Service Specialist Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever...

**Customer Service Specialist Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with colleagues or managers to find the best solutions to customers’ issues. - Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever...

**Team Lead, Legal Recovery 1 - Immediate Hiring** - **Working Hours**:8.45am - 5.45pm - **Working Days**:Monday - Friday - **Location** : No.75, Jalan Tun HS Lee, 5000, Kuala Lumpur - **Basic Salary** : RM 3,500 - **Availability**: Immediate Hiring - May 2024 **Requirements**: - At least have 2 years' experience in recovery - Applicants must be willing to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**You will need to have**: - **SPM/STPM certificate holders with at least 3 years of customer service work experience**: - OR - **Diploma holders with at least 1 years of customer service work experience**: - OR - **Bachelor Degree Fresh Graduates**: - **Good English and Mandarin communication skills (verbal & written)**: - Strong customer service...

**Require Immediate Starter! Immediate Hire!** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels **(Live Chat Only)**: - Acknowledging and resolving customer complaints. - Knowing our products inside and out...

Answering calls from the Branches, Agents and Customers - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new process improvement related to customer servicing. -...