Customer Service Specialist
6 months ago
**Exam Accommodation Specialist**
WFH (RM 1,200 BONUS AFTER 6 MONTHS)
- Achieve and maintain all key quality and productivity metrics in the performance scorecard
- To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader
- Continuously identify work process improvements and communicate to Team Leaders and (or) Management Team
- Based upon volumetric demands there will be a requirement to support transactions during weekends
- Provide coaching and assistance as required to managers in testing locations under you remit
- Identify and report issues causing complaints to improve processes and procedures
Pay: RM2,700.00 per month
Schedule:
- Monday to Friday
- Rotational shift
**Language**:
- English (preferred)
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