Chat Support Agent

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...

**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...

**Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Vietnamese chat Chat Process Chat Support customer support Fluent in Vietnamese and English - A leading BPO in Malaysia is looking for**...

**Listen to customers to understand their problem or need**- This may require agents to ask appropriate follow-up questions and provide specific information on products and services. - **Provide assistance**- Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them. -...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...

**Chat Support - Mandarin (Local)** **Educational: Degree (Fresher will also do) or Diploma holder with 1 yrs exp or SPM with 3 yrs exp** **Working Hour: 24*7 Rotational** **Location: KL Sentral, Malaysia** **Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...

Listen to customers to understand their problem or need- This may require agents to ask appropriate follow-up questions and provide specific information on products and services.- Provide assistance Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them.- Make sure...

**Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Veitnamese- Bachelor’s degree in any field - Can work on a rotational shift and on a weekend. - Knowledge of social media platforms. - Should have a valid passport for the...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM9,600.00 - RM9,800.00 per...

**Chat support services include**: - Assist with customer complaints and questions about specific products or services - Modify and escalate complaints across a number of communication channels - Be the first point of contact and advocate for customers **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM9,600.00 - RM9,800.00 per...

Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Vietnamese Chat Support Vietnamese-Chat SupportKL SentralShift: 24*7Has experience in chat support"Bachelor Degree with no expDiploma with min 1 year of call center experienceSPM with min 3 years of call center...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

*New & Urgent Requirement We are currently #hiring for Chat Support to support our biggest social media client. *Vacancy: - Chat Support Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Working Hour: 24*7 Rotational *Requirement: Degree holder with at least 1 year CS experience OR...

Responsibilities and Duties Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and...

Chat Support - Mandarin (Local)Educational: Degree (Fresher will also do) or Diploma holder with 1 yrs exp or SPM with 3 yrs expWorking Hour: 247 RotationalLocation: KL Sentral, MalaysiaJob Summary: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these...

**Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Chat Support - New & Urgent Requirements* Japanese - Chat Support* We are currently #hiring for Customer Service Chat Support Japanese...