Tm, Channel Settlement

7 months ago


Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Operations- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- _Execute required operational task and provide operational expertise to teams_
- Support Team Lead in day to day operational functionalities and tasks within the Section
- Comply to current standard operating procedures (SOP), policy and guidelines of the bank & stipulated by BNM/PayNet
- _Ensure audit rating is satisfactory_

**Key Responsibilities**:

- _Execute operational task that require functional expertise or skills_
- _Produce necessary output, in line with the objective of the team_
- _Provide feedback on key issues faced by both customers and teams _
- _Perform daily balancing and settlement for SST & Paynet products tally against bank’s internal report _
- _Maintenance of SST cash excess/shortage & ATM Host time out registers and to investigate variances for customer’s refund_
- _Recovery of SST & Paynet cash shortage due for reimbursement from Security firms/customer/other FIs within predefined SLA_
- _Reconciliation of GL are reconciled and accounted for _
- _Process daily cash collection order requests received for CIT vendors before cut-off time_
- _Monitoring ATM/CDM Transit for branches to establish root cause for branch rectification to avoid internal fraud _
- _Perform proactive investigation on variances identified_
- _Conduct Quarterly surprise cash checks and ensure GL amount at CIT vendor is reconciled an accounted for_
- _Process RPP/FPX refund_
- _Process Tax invoice for Paynet products_
- _NRR daily Checking_
- _Prepare Paynet weekly refund report, DD unsuccessful report_
- _Any other tasks as required or requested by the superior_
- Requirements

**Requirements**:

- _Degree in Banking/Finance or related field_
- _Minimum 2 years’ experience in SST business, banking operations or customer service._
- _Expertise and capability of performing tasks relevant to the domain and delivering required output_
- _Good problem solving skills_
- _Ability to provide answers to impromptu questions_
- _Good communication skills (ability to communicate/collaborate with team members)_
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards


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