Swedish Food Market

5 months ago

Johor Bahru, Malaysia IKEA Full time

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job description**
Lead and manage the IKEA Swedish Food Market and IKEA Bistro to fulfil the purpose of function by building business and people together. Ensure creating a positive final impression for store visitors that both enhances Swedishness and gives them an appealing welcome back offer.

**Your assignment**
- To ensure the shop and products displays are always fresh and look appealing and daily work routines are in place.
- To ensure daily work routines are in place. Work proactively to avoid bottlenecks and consistently improve customer satisfaction.
- To ensure a good sales forecast, thus enabling proper supply planning, ordering, efficient goods handling and stock control.
- To implement the IKEA HACCP plan to meet and secure the store’s requirements. Ensure the HACCP routines are known and followed in all daily work.
- To contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan.
- Ensure our customers are always in focus and strive to make them smile.

**Qualification**
- Experience in using commercial opportunities to attract visitors.
- Experience in creating long-term action plans and setting budgets and following up on goals and proven record of meeting agreed goals.
- Business experience and knowledge from either IKEA Food or another part of IKEA retailing.
- Service-minded and always keep the customer in focus.
- Enjoy working in a vibrant retail environment.
- Sales-driven and passionate about food and people.
- Willing to work on weekends, public holidays and shifts.

**More Information**

**Working with us has its rewards**

Wherever you work within Ikano Retail, you enjoy a wide range of benefits. Here are just some of them:
**IKEA discounts**

Co-workers are our most valued customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

**Flexi benefits**

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

**Maternity and paternity leave**

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys - and responsible - at home.

**Gifts**

We enjoy special occasions together and give tokens to mark birthdays, marriage and the arrival of a baby. We reward loyalty through our Long Service Awards/

**Work environment**

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

**Incentive plan**

All co-workers may earn an annual financial reward when we meet our shared business objectives.

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