IT Support Assistant
4 days ago
male or female possess their own transport, able to occasionally work at the customer and partner or project site for meetings, support upon making appointments with the customer and partner in advance.
- scope of duties involved advising customers and partners for the enterprise ICT solutions and product we carry, assisting them on their requirements and project quote, proposal, follow with the professional services such as project deployment, installation, system documentation, training and post maintenance support for incident or onsite support.
- normal 5 work day per week, 9am to 6pm office work (most of the time will be in office, unless you have an appointment to be onsite at the customer/project site)
- full time job, EPF, SOCSO, mileage, toll and parking business expense claim entitlement.
- the job provide on the job training to onboarding new employee to familiar how to carry out the duties and work
- involved in office routine like make technical write up, software evaluation and demo, and sharing how to use company represented software to the customers and partners, troubleshooting support request case
- typical pay range for diploma 2 year is RM 1850+ EPF, SOCSO, EIS employer contribution, confirmed employee plus parking allowance and enrolment into incentive scheme; degree 2 year is RM 2050+ EPF, SOCSO, EIS employer contribution, confirmed employee plus parking allowance and enrolment into incentive scheme.
- It mandatory upon apply, in the CV state where are you stay right now, whether possess own transport to work, degree/diploma with how many years relevance experience, recent 3 months photos, age and marital status, salary expectation for the quick matching and sorting
**Job Types**: Full-time, Permanent
**Salary**: RM2,050.00 - RM2,277.77 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
E-SPIN follow and practice COVID-19 social distance and best practice standard operating procedure (SOP), expect all employee to follow accordingly.
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- English (preferred)
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