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Telephone Operator
2 weeks ago
**Responsibilities**
- Facilitate effective communication within the organization by managing incoming and outgoing telephone calls.
- Ensure that calls are directed to the appropriate individuals or departments and provide courteous assistance to callers.
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a friendly demeanor.
- Professionally manage different types of calls, ensuring compliance with company rules & regulations.
- Maintain accurate records of incoming and outgoing calls, documenting relevant information and call outcomes.
- Assist in ad hoc task as assigned by superior.
**Job Requirements**
- Must be able to understand and speak in English.
- Pleasant personality and good communication & telephone etiquette.
- Computer literacy especially MS Office.
**Salary**: RM1,500.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Parental leave
Schedule:
- Day shift
- Monday to Friday
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