Front Desk Executive

1 week ago

Subang Jaya, Malaysia IDP Education Ltd Full time

IDP helps people to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities.

We've been doing it for over 50 years creating a huge network of opportunity with offices in 32 countries. Our extensive network of approachable expert Counsellors work with students to identify and secure the university or college where they can start their global careers.

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us. We are actively recruiting Counsellors to work with students in Singapore, The Philippines and Vietnam but opportunities will be available throughout South East Asia.

**Key responsibilities**:

- Maintain organized student walk-in traffic
- Handle all incoming calls including basic enquiries
- Call routing and taking of messages
- Coordinate student registration and payments
- Provide preliminary & basic counselling support to prospective or returning students
- Disseminate basic information regarding IELTS, exhibitions & seminars
- Internal dissemination of information to IDP staff
- Liaise with the IELTS department on test-related matters
- Responsible for incoming and outgoing couriers
- Responsible for office administrative functions, including replenishing office consumables, stationeries & pantry supplies
- Assist in maintaining student database

**Requirements**:

- Good English communication skills, both spoken and written
- Ability to provide a warm welcome to walk-ins, pleasant attitude, polite and cheerful.
- Ability to multi-task and maintain systematic order
- Ability to deliver work on time and excellent level of commitment
- Ability to form positive relationships

**Our People**

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.

We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.

**About Us**:
IDP is a global leader in international education services. We help international students study in English speaking countries. Our success comes from connecting students with the right course in the right university or institution and the right country.

IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; English language Training; and Hotcourses. We are a rapidly growing global organisation with ambitious future expansion plans.

IDP Education is a publicly listed company in Australia. Education Australia, a company representing 38 prestigious Australian Universities, owns 50% of the shares in the business with the remaining 50% held by public investors.

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