Analyst, Order Management
2 weeks ago
**The Role**: Order Management Analyst.
**Location**: Penang office (Bangunan KWSP)
**Grade**: 07 (relevant for internal applicants only)
**The Team**: This team is responsible for, focused on the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations. The timeliness and accuracy of orders will ensure revenue recognition accuracy, SOX and business rule compliance and customer delight.
**The Impact**: This job focused on compliance with timeliness and accuracy in validating and processing customer new and renewal orders and also the cancellations.
**What’s in it for you**: This job allows you to gain order management skills and knowledge of multiple product areas. There are lots of opportunities to grow yourself once you have learnt and mastered your current roles to move up via internal movement to different teams with good compensation packages.
**Responsibilities**:
- Validates order packet
- Works closely with Finance, Legal and Sales to ensure accuracy of order packet
- Document retention
- Sets up new customers and vendors in billing system
- Contract coordination and approval process in accordance with rules defined by Legal
- Process order and data entry in SAP billing system
- Ensures invoices are correct and dispatched timely to business partners
- Advanced problem solving to identify resolution on problematic orders.
**Qualifications**:
- Excellent organizational skills.
- ability to interact professionally with peers.
- Reliable and able to work under pressure.
- Sales Operations experience preferred, but not required.
- Advanced Excel experience inclusive of Pivot table and customized spreadsheet creation.
- Must be able to take initiative and make decisions.
- Ability to analyze, problem solve and balance competing priorities.
- Highly organized and capable of effectively prioritizing tasks.
- Excellent written and verbal communication skills.
- Must have the ability to interact professionally with both clients and peers.
- Must have the ability to work independently and with limited supervision and handle multiple tasks.
- Must be reliable and able to work under pressure.
- Must be cooperative and able to work in a team environment.
- Must be detail oriented.
- Ability to document processes and procedures.
- Amenable to work from 2pm -11pm MY time
**About Company Statement**:
S&P Global Corporate
------------------------------------------------------
- Equal Opportunity Employer
------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
**Job ID**: 292775
**Posted On**: 2023-11-05
**Location**: Penang-Jalan, Pulau Pinang (Penang), Malaysia
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