I-center Manager
7 months ago
**Performance Bonus**:
- **Flexible Work**:
- **Based in KL**
**Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.**
**Job Scope**:
- Ensuring the maximization of center revenue and profit and maintaining a consistently high standard of customer service in the center.
- To ensure we set the correct selling strategy and highlighting any potential obstacles to occupancy immediately to the Director.
- Ensure a consistently high standard of presentation is maintained for all the
- department and its personnel.
- Actively promote a positive open, honest, and effective working environment where all staff is valued, accountable and contributing to the team’s success.
- Oversees daily center operations and coordinates center activities through assigned staff; prioritizes and delegates work activities.
- Evaluates center activities for effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
- Serves as center representative by responding to and resolving emergency situations
- Preparation of various type of managing reports as required to Director.
- Visit and greeting all postnatal mother stay in center daily.
- To be well versed in all operating system in center include Xin Xin reporting system, Auto Count system, HR Qpay system, company website etc.
- Managing company P&L and present report to Director upon request.
- Approval of all expenses payment and staff monthly payroll in center.
- Develop and maintain a high level of communication with all departmental managers, full force supporting and advise further actions where necessary.
- Handle and resolve complaint or concerns arising from postnatal mother.
- Ensure the wellbeing of all departmental personnel and all team operations.
**Requirements**:
- Prefer someone with experience in Hotel management (Hospitality)
- Able to conversation in Mandarin and have good communication skill in both Bahasa Malaysia and English
- Pleasant personality, problem solver and able to come up with solutions
- Problem solver and able to handle customer’s complaint professional.
- Good management and leadership skills
- Work under mínimal supervision and has good work ethic
- Able to flexible to work on weekends if required and available on call if emergency accurse
**Appreciate if you can include details below in the resume**:
**Current Address / Location**:
**Current salary**:
**Reason of leaving**:
**Expected salary**:
**Notice period**:
**Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd**
**JTK Number: JTKSM 1252**
**Salary**: RM9,000.00 - RM10,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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