Center Manager
5 months ago
SUMMARY:
The Center Manager is responsible for leads the development of center initiatives, and improvements for effective delivery of center services. The center manager also drives the development of procedures, standards, and risk management frameworks to ensure maximizing center revenue.
The Center Manager is responsible for planning, organizing and coordinating the daily professional operations of center business. The Center Manager is also responsible for overall supervision of all departments and liaising with all other departmental managers to facilitate a smooth functioning of day-to-day operations of the center.
RESPONSIBILITIES:
- Ensuring the maximization of center revenue and profit and maintaining a consistently high standard of customer service in the center.
- To ensure we set the correct selling strategy and highlighting any potential obstacles to occupancy immediately to the Director.
- Oversees daily center operations and coordinates center activities through assigned staff; prioritizes and delegates work activities.
- Evaluates center activities for effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
- Serves as center representative by responding to and resolving emergency situations.
- To be well versed in all company operating systems.
- Managing company P&L and present report to Director upon request.
- Approval of all expenses payment and staff monthly payroll in center.
- Develop and maintain a high level of communication with all departmental managers, full force supporting and advise further actions where necessary.
**Requirements**:
- Prefer someone with experience in Hotel management (Hospitality), Sales Manager, Customer Service or related field.
- Languages: English, Bahasa Malaysia and Mandarin (to communicate with clients of China and Taiwan).
- Pleasant personality, problem solver and able to come up with solutions
- Good management and leadership skills.
- Willing to work in alternate weekend.
- Benefits: Monthly parking pass, medical coverage, and performance bonus.
**Job Type**: Permanent
**Salary**: RM9,000.00 - RM12,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
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