Call Center Operations Manager-mandarin Speaker

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity.Responsibilities: Manage daytoday operations of the...

**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

Requirements Good communication in Malay & English Mandarin speaker are welcome Excellent telephone etiquette (professional, confident and patient)Additional advantage: PCEIA [Pre Contract Examination for Insurance Agents] PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance Examination]Responsibility Call center for...

**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...

**Call Center Agent - KL (Japanese speaker)** **Salary Range**: RM 5,500-RM7,500 **Language Allowance**: RM 1500 **Working hours**: 7.30 am-4.30 pm **Note: Work on Malaysian Public holidays with replacement off days can be utilized during Japan public holiday** **Responsibilities** - Answer phone calls and requests in a friendly and professional manner,...

_Position - Call Center _**Team Leader (Digital Banking) - Mandarin Speakers**_ - Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya_ - Working hours - 24-7 rotation shifts._ - **Job Requirement**:_ - _Possess a Diploma or Degree in related fields._ - _Minimum 2 years of experience as Team Leader in a contact centre environment._ -...

**Requirements** - SPM and above (fresh graduates are encouraged to apply). - Fluent and confident in communicating in English - Confidence in doing outbound call - Good communication skills in persuading the customer - Able to serving the Singapore market & enjoying Singapore PH **Responsibility** - Performing outbound call to the existing or any potential...

**Requirements** - SPM and above (fresh graduates are encouraged to apply). - Fluent and confident in communicating in English - Confidence in doing outbound call - Good communication skills in persuading the customer - Able to serving the Singapore market & enjoying Singapore PH **Responsibility** - Performing outbound call to the existing or any potential...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - **Mandarin Speaker** are welcome - Above average skill handling MS office - Minimum **Diploma** holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific...

**Call Center Team Lead - KL (Japanese speaker)** **Salary Range**: RM 8,000-10,000 **Language Allowance**: RM 1500 **Working hours**: 7.30am-4.30pm **Note: Work on Malaysian Public holidays with replacement off days can be utilized during Japan Public holiday** **Responsibilities** - Answer phone calls and requests in a friendly and professional...

Requirements Good communication in Malay & English Mandarin speaker are welcome Excellent telephone etiquette (professional, confident and patient)Additional advantage: PCEIA [Pre Contract Examination for Insurance Agents] PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance Examination]Responsibility Call center for...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - Must able to communicate in **Mandarin & English fluently**: - Above average skill handling MS office - Must possessed at least Diploma and above - Quality call auditing with the implementation of corrective action...

Requirements SPM and above (fresh graduates are encouraged to apply). Fluent and confident in communicating in English Confidence in doing outbound call Good communication skills in persuading the customer Able to serving the Singapore market & enjoying Singapore PHResponsibility Performing outbound call to the existing or any potential customer...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**Job Number** 24104227 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

Requirements- Mandarin Speaker:- English fluency [Mandatory]: Minimum Diploma holder- MUST at least 3 years to 4 years' experience in call centre industry Minimum one year experience in supervisory roles Basic excel knowledgeJob Scope Manage the daytoday performance of the Contact Centre Operations to deliver a bestinclass service, meeting or exceeding all...

Are you looking for Day shift Job Here we are hiring ," **Mandarin Speaker - Local Malaysian**" Must be fluent in English too (B2 level ) for **Customer support** ( Call Center ) Work Place - KL Sentral Salary - **3,800 -4000myr** shift - Day Shift Job type - Onsite ( need to come office ) Education - SPM & above can apply, No work experience is required...