Distribution Center Manager
2 weeks ago
As a **Distribution Center **Manager** - you will be part of a team that builds the next big disruption in online groceries in South East Asia and will report to the operations lead in launching operating/fulfillment models for new verticals. You will wear multiple hats in the role from design of distribution center, supporting in the physical set up of the distribution center and management of daily operations and support the business in program managing day to day aspects to the minutest operational detail for a successful launch and scale accordingly.
- You will join this journey in setting a design, set up & launch of distribution center aspects from the scratch in line with business needs.
- Manage a team of distribution center supervisors, operators and own their day to day responsibilities to deliver an amazing customer experience.
- To manage the end to end aspect of daily fulfillment operations : inbound management to stock handling, storing and order dispatching in line with established service levels.
- Monitor operational policies and procedures to ensure most efficient processing of grocery orders, control of damage and errors and other aspects of operational excellence to deliver world class customer experience.
- Ensure compliance with SOPs set up and on boarding new hires & coaching distribution center team to be efficient operationally.
- Assist the business in finding new locations for distribution center and operationalise it in line with aligned business needs.
- Ensure distribution center housekeeping and maintaining health & safety and product quality standards.
- Other ad hoc matters required by the Company.
**Who are we looking for?**:
- Bachelor's degree in science or engineering discipline
- 3-5 years of experience managing Warehouse/Distribution Center operations in Malaysia, preferably in Kuala Lumpur
- 3+ years of people management experience and managing warehouse/distribution center operations teams
- Familiar with warehouse management systems (WMS)
- Ability to roll up sleeves to be curious of every customer need and reflect them to our operating model
- Self-starter, independent learner to find solutions, ambitious and highly motivated who can work in a very volatile, uncertain and complex environment
- Fluent in Bahasa Melayu and English
- Good to have : Warehouse/Fulfillment experience in supermarket, hypermarket, convenience stores ; Experience in managing fresh food products - vegetables, fruits, meat, seafood, dairy, etc ; Experience in design aspects of warehouse/distribution center - Knowledge in facility and maintenance aspects of a warehouse/distribution center
**Perks**:
- Exciting company activities
- Flexible working hours
- Free flow of snacks & drinks
- Fun, friendly, young and dynamic colleagues
- Multi-cultural environment
- Smart casual attire everyday
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