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Customer Services

4 weeks ago

Semenyih, Malaysia BabyPian HQ Full time

**Job Responsibility**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Review warranty claims / prior approvals in line with the warranty and policy guidelines.
- Respond to and resolve any warranty claim.

**Job Requirement**
- Minimum 1 Year(s) of working experience.
- Effective written and verbal communication skills.
- Comfortable using computers.
- A positive learning and working attitude.
- Ability to work well under pressure.
- Teamwork skills.

**Benefits**
- Allowance food and transport
- EPF, EIS and SOCSO
- Overtime pay
- Performance bonus
- Birthday bonus
- Working hours: 9:00am to 6:00pm (including 1 - hour lunch break)
- **LUNCH IS PROVIDED**

Based in _**Eco Majestic, Semenyih.**_

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Meal provided

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Service: 1 year (required)

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