Sales/customer Service Coordinator

3 weeks ago


Semenyih, Malaysia Plustar Technology Sdn Bhd Full time

**Responsibilities**
- Handle customer complaints, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Coordinate with customers for all sales issues.
- Communicating and coordinating with immediate superior to response and resolve customer complaints.
- Work closely with relevant departments to drive continuous improvement on the product’s quality that is impacting the customers.
- Perform any ad-hoc matters assigned by the management.

**Requirements**:

- Diploma or Degree in relevant fields such as Sales and Marketing, Business Administration, etc.
- Fluent in English and Mandarin languages, with good written and verbal communication skills.
- Age between 30 to 40 years old.
- Customer orientation and ability to adapt/respond to different types of characters.
- Self-initiated and able to work effectively to meet the deadline

**Salary**: RM3,500.00 - RM5,000.00 per year

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- Sales/customer service: 3 years (required)

**Language**:

- Mandarin (required)

Expected Start Date: 04/01/2024



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