Customer Service Immediate Intake
2 weeks ago
**Job Responsibilities**:
- to operate the telephone stations to receive, filter and transmit all incoming calls.
- to answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans.
- to entertain members’ complaints and channel them to the respective internal units for appropriate response and ensure that the members will be promptly informed of the results or decision.
**Requirement**:
- Call centre experience with more than 6 months of experience
- Age less than 35 yrs old
- Excellent communication skills in both English and Bahasa
- Ability to work 24/7 shift
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
**Experience**:
- Customer Care Specialist: 1 year (preferred)
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