Customer Relation Manager

JOB DESCRIPTION: To act as first direct contact at the dealership counter or telephone and respectfully greeting customers and asking them what wishes, concerns and needs they have. To effectively present an efficient and courteous concierge/front desk service to customers to achieve the desire (KPI) with highest focus on Customer Satisfaction. To ensure...

**BE PART OF HCK PROPERTIES!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. Within a short period of time, HCK as a listed entity has joined the league...

At least 3 Year(s) of working experience in the related field is required for this position. - Required Skill(s): SAP, MS Office, MS PowerPoint, Microsoft Office. Working experience and knowledge of CRM and Office 365 would be an advantage - Preferably Senior Executive specialized in Manufacturing/Production Operations or equivalent. - Follow and execute...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

Oversee and manage areas in relation to: - Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers - Service reminders and appointment management - ensure that customers are notified on their service appointments and turn up for their appointments - Management of temporary cars and coordination...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Follow up with the customers to ensure resolution. - Maintaining student/teacher’s schedule. - Strong service knowledge & provide accurate information to customers. - Provide after-sales service to all customer that leads to their higher...

1. Manage customer's relations inclusive of inquiries and /or any other issues 2. Handle customer's current shipment's & forecast of future shipment 3. Compilation of shipment scheduling and submission to customer 4. Oversee for all FCL+LCL, Air Import & Export shipments, Project base shipments 5. Check & confirmed House Bill of Lading details 6. Supervise...

Job Scope - Ensuring a great customer experience - Tending to online and offline enquiries - Managing daily appointments - Meeting and greeting clients and leads according to company SOPs - Performing vehicle pick-up and drop-off SOPs - Managing the cleanliness and supplies of the customer lounge - Processing quotes, invoices and payments - Recording and...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and travel assistance services. Bring to the table your established customer service skills to a unique and fast-growing company. For more than two decades, On Call International has helped millions of people...

Are you someone who understands how **Employee Benefit** insurances work and is passionate about offering clients the best possible solutions when managing their employees’ inpatient healthcare benefits? **HealthMetrics **offers clients a holistic experience; leveraging on our healthcare providers to deliver the best healthcare services. Keeping the...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

**About the role** Assist Branch Manager in coordinating the customs documentation and clearance tasks at branch level. **What you will be doing** **Coach and develop a team** - Ensure that nominated people (at branch level) have the relevant skills. - Ensure that the use of tools and processes is properly mastered by his/her teams. - Communicate with...

The Customer Success Manager at Huddle works with a robust list of sports stakeholders from venue operators, league organizers, national associations, and grassroots sports clubs. The main target of this role is to ensure our clients succeed and love being part of the Huddle ecosystem. This requires a keen eye on customer needs, the sports industry, and the...