IT Service Management Lead

Extensive experience in SAP implementation projects with a focus on Customer Service processes functions. - Strong knowledge of SAP modules, including Customer Service, Sales and Distribution (SD), and Warehouse Management (WM). - SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, etc. -...

Management Events operates in 10+ markets across Nordics, Benelux, DACH, UK, and France. and we have 200+ employees. We are on a steady revenue growth path after pulling through the pandemic by transforming our business model from traditional conferences to something unique, and now we have a unique opportunity opening in our team in Kuala Lumpur! **About...

**Key Responsibilities**: 1. Programme Delivery: - Manage dependencies of varying complexity, potentially planning into larger programmes. - Remove blockers, manage risks, commercials, budgets, and people. - Balance objectives and redeploy resources as priorities change. 2. Digital Products Delivery: - Lead and oversee the development, design, and...

Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. - Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. - SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. - Experience in overseeing the...

Extensive experience in SAP implementation projects with a focus on Lead-to-Cash processes. Strong knowledge of SAP modules, including SD, Pricing, Billing, and Revenue Accounting. SAP Functional Lead with experience across industries & sectors like Manufacturing, Consumer Products & Retail, Services, Telecom, etc. Experience in overseeing the end-to-end...

**Qualifications** Education: A relevant degree (Bachelor’s or Master’s) in Computer Science, Business, Information Technology, Engineering, or related fields with a minimum of 10 years’ experience in IT Operations. Certifications: ITIL, PMP, ISO, COBIT, CMMI, etc. **Mandatory skills** Designing ITSM frameworks, transitioning services, and...

The Duty Manager is responsible for the overall management and operation during their shift. This role involves overseeing staff, ensuring high levels of customer service, managing operational issues, and ensuring compliance with company policies and procedures. **Key Responsibilities**: - **Operations Management**: - Supervise daily operations to ensure...

Role and Responsibilities - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

Job Description Role - Representative & single point of contact for all new demands/requirements Responsibilities - Acknowledge the demand received and initiate the first level of requirement understanding with the business - Setting up BRD walkthrough sessions involving all stakeholders & subsequent follow up calls to ensure clarity of the requirement -...

Requirements: - Degree in Accounting / Engineering / Finance/ Computer Science / Business - 10+ years of experience in sourcing, procurement, or supply chain management is essential. - In-depth knowledge and understanding of the technology and network industry. Familiarity with emerging technologies, industry trends, and regulatory requirements is highly...

**Job Title : Project Lead GCB 5**: - Must have domain experience in at least 1 of the following areas: secured unsecured lending, wealth, insurance (life, digital, operations, etc.) - Project management skills and experience (8+ Yrs) - 4 Yrs Experience in working within the domain. - PMP Certified. - In depth experience of working in a banking environment...

Responsibilities: A. Managing Marketing Agencies and Contractors - Managing and monitoring the deliveries of marketing agencies/contractors in handling the company's social media, blogs, and websites. - Tracking, measuring, and analyzing the performance of all digital marketing activities and campaigns, including providing regular performance reports. -...

The role will be responsible for the operational analysis and execution of the Global Support Centre Service Assurance processes (Change, Transition and Service Asset & Configuration) within the regional Hubs to ensure dentsu provides exceptional customer service. This role requires you to be available to cover a shift pattern covering Monday-Friday 07:00 -...

Role: SAP COPA Lead Job Description: 1. Incident Management: Receive, analyze, and resolve incidents related to COPA functionality reported by end-users. Troubleshoot issues related to COPA configurations, data, and integration with other SAP modules or external systems. Escalate complex issues to higher support tiers or SAP support as needed. 2. Problem...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Objectives of the Position** - We are looking for a IT Delivery Lead to implement, support, and lead enterprise-grade IT solutions for BASF Agricultural. The role...

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...

Duties: - Lead the development teams and ideate software solutions. - Design client-side and server-side architecture. - Skilled in devloping the microservice. - Ensure qulaity, performance and security of the product. - Troubleshoot, debug and upgrade software. - Create security and data protection settings. - Write technical...

Duties: - Lead the development teams and ideate software solutions. - Design client-side and server-side architecture. - Skilled in devloping the microservice. - Ensure qulaity, performance and security of the product. - Troubleshoot, debug and upgrade software. - Create security and data protection settings. - Write technical...

Duties: - Work with Head of Engagement to set performance targets for the team monitor call quality through call audits and provide coaching to contact centre staff - Perform capacity planning to meet call demands - Identify training needs and provide training to the team to ensure that the team is equipped with up to date knowledge and skills to deliver...