Associate I

Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Work under constant supervision to close service requests generate reports and other tasks assigned by managers. Outcomes: - Successfully handle the software licensing related requests in acquiescence with the appropriate SLAs adhering to Compliance Guidelines and Procedures - Generate reports...

Experience: 1 - 3 years. - May require an Associate's degree or technical school certification. Background: 1. Electrical & Electronic (Diploma or equivalent) 2. If got audio background will be a plus.(optional) **Job Type**: Contract Contract length: 12 months Pay: RM1,800.00 - RM3,000.00 per month Schedule: - Monday to Friday

Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository and bug tracker - Find 'out of box' product...

Role Proficiency: Able to help our supply inventory levels and negotiate with potential vendors. Will be responsible for learning company purchase policies and procedures and having communication skill. Outcomes: - Understanding the queries / clarifications and respond to the point. - Updating tracker related to procurement. - Understanding the Procurement...

1 Opening- Bayan Lepas**Role description**: **Skills**: Salesforce,Powerpoint,Excel,Sfdc **About UST**: UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose,...

Role Proficiency: Under constant supervision ensure effective handling and resolution of employee queries. Ensure implementation of various HR initiatives and actions as per the given guidelines. Outcomes: - Perform various administrative tasks as assigned within prescribed SLAs following guidelines - Assist in planning employee events Perform other...

Role Proficiency: Perform clerical accounting duties within a defined scope under moderate supervision and execute activities as an individual contributor. Outcomes: - Implement various Finance initiatives and actions as per given guidelines - Resolve / address queries on a day to day basis - Data entry in various platforms and data management -...

Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. **Job Description**: - Responsible for SMT product quality...

Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository and bug tracker - Find 'out of box' product...

Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository and bug tracker - Find 'out of box' product...

Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository and bug tracker - Find 'out of box' product...

2 Openings- Bayan Lepas**Role description**: Role Proficiency: Follow the runbook/SOP to monitor track and co-ordinate to closure incidents/service requests Outcomes: 1) Provide day to day monitoring support for respective work streams (NOC SOC)2) Work on incidents and SRs pertaining to respective work streams3) Track co-ordinate and close incidents and...

3 Openings- Bayan Lepas**Role description**: Role Proficiency: Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervision Outcomes: - Able to complete the assigned test grid without deviation from given test steps - Determine product failures and report in test repository...

KNOWLEDGE AND SKILLS REQUIRED - Proficient in Microsoft Office, Microsoft Excel, Microsoft PowerPoint and Microsoft Word - Can problem solve effectively. - Excellent time management skills. - Team orientated with ability to effectively interface with associates in all disciplines and functions. - Strong process adherence - Fluent level of English (written...

Role Proficiency: Under guidance deliver large and complex programmes within budget and schedule to meet outcomes as outlined.; adhering to defined processes and quality standards for a portfolio with TCV of $3-5 mil. Responsible for tracking operational and logistic decision making and implementing a robust governance model involving internal and customer...

Role Proficiency: Work under continuous guidance and understand basic hardware components BIOS significance coding and scripting languages used in the system. Outcomes: - Learn hardware technologies system domain individually and participate in on the job trainings as recommended by projectaccount - Perform component selection isolation RCA in the event of...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in...