Customer Service Executive @ Manufacturing

Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...

**Responsibilities**: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

**Responsibilities**: - Receive and processing new purchase orders from customers. - Track order status, resolve issues during order progress, arrange shipments and deliveries. - Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. - Store and sort financial and non-financial data in...

Responsible to create quotation and sales order for customers, rise any complain issue by customer regarding product. - Create a new sample requested by customer. - Calculate formula for every order issue and distribute to responsible colleague. - Create monthly report for total sales and in-out material order. - Filling and recording documents, and others...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

Job Responsibilities: - Identify new opportunities and new markets; - Build customer besides maintain and service existing customers base and create a strong partnership; - Developing, maintaining, and improving relationships with key accounts to maintain a high level of service and client loyalty; - Follow up on quotations submitted; - Track customers'...

Responsible for export logistics, the execution of shipping services & compliance documentation activities required for in/out-bound shipping activities. - Coordinating with the related department to ensure that all shipments are properly prepared. - Creating reports on shipping activities such as tracking shipments, compiling statistics about shipping...

**Responsibilities**: - Implementing, monitoring and control of shipment arrangement with suppliers. - Ensure of on time delivery. - To execute and support purchasing activities to ensure all requirements are processed promptly and accurately. - To review and ensure all purchases are compliance with purchasing policies and procedures. - Compiling monthly/...

Injection moulding operators operate and monitor injection moulding machines, in order to cast products from thermoplastic materials. They regulate the temperature, pressure, and volume of plastic, according to pre-defined specifications. Injection moulding operators also remove finished products and cut-away excess material, using a knife or other hand...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

**Responsibilities**: - Liaising with clients and vendor to ensure projects are completed to specifications. - Establishing relationships with clients, vendors, suppliers, other professionals, and expanding networks. - Drawing up budgets, schedules, company regulations, and various other documents. - Conduct tests and assessments of new systems and repairs...

Job Title: Manufacturing Project Management Team LeadCompany Overview:A leading manufacturer in the industry specializes in providing high-quality customer-focused production solutions. They aim to deliver innovative and efficient services across various sectors, focusing on excellence and customer satisfaction.Key Responsibilities:Act as the primary point...

Ensure the Master Production Schedule is fulfill customer requirement and delivery - Analyze demand / forecast to determine required capacity - Develops production plan and release manufacturing orders to support the plan - Work closely with production to ensure production meet on time delivery - Perform materials analysis for Clear To Built against customer...