Customer Service Executive @ Manufacturing

Provides customer service support and acts a customer service representative backup. - Partners with the sales team, and internal departments to meet and exceed customer's service expectations. - Compile daily lists of leads and contact them or delegate individual leads to sales director. - Support marketing executives in organizing various projects. Creates...

**Responsibilities**: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...

Order processing, data entries, issue PO, D/O, Invoice, credit note, filing and etc. - Liaise with internal team member in order to arrange transport to collect item or deliver item to customer site - Source local and international (direct materials) for cost-saving opportunities. - To verify PO pricings during the order processing. - Respond to RFQ and...

Order processing, data entries, issue PO, D/O, Invoice, credit note, filing and etc. Liaise with internal team member in order to arrange transport to collect item or deliver item to customer site Source local and international (direct materials) for costsaving opportunities. To verify PO pricings during the order processing. Respond to RFQ and maintain...

Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

BP MPAK Sdn. Bhd. was incorporated in Malaysia with Registration Number 525622-D. It was registered on 02 November 2015. BP MPAK Sdn. Bhd. is a subsidiary of Box-Pak (Malaysia) Berhad. Today, BP MPAK Sdn.Bhd is one of the leading corrugated carton and die cut trays manufacturer in the Asean region with a market. Main Activities is Paper Manufacturing ;...

**Responsibilities**: - Receive and processing new purchase orders from customers. - Track order status, resolve issues during order progress, arrange shipments and deliveries. - Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. - Store and sort financial and non-financial data in...

Responsible to create quotation and sales order for customers, rise any complain issue by customer regarding product. - Create a new sample requested by customer. - Calculate formula for every order issue and distribute to responsible colleague. - Create monthly report for total sales and in-out material order. - Filling and recording documents, and others...

Responsible to create quotation and sales order for customers, rise any complain issue by customer regarding product. - Create a new sample requested by customer. - Calculate formula for every order issue and distribute to responsible colleague. - Create monthly report for total sales and in-out material order. - Filling and recording documents, and others...

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

**JOB DESCRIPTION** **CUSTOMER SERVICE EXECUTIVE (Freight Forwarding)** **Senai, Johor** **Klang, Selangor** **Responsibilities**: - Receive the booking from customer / assign by HOD. - Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOP. - Provide good communication to customer and...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. MANUFACTURE OF PRECISION PLASTIC...

Analyzing quote by all the suppliers and provide the proposed Cost BOM for Senior Sourcing Strategy Manager approval. - Manage the Quote Maintenance upon the approval from the new business awarded customer. - Audit the system purchase cost - to ensure all Purchase Order are execute based on the approved allocated manufacturer and pricing. - Develop and...

Responsible for export logistics, the execution of shipping services & compliance documentation activities required for in/out-bound shipping activities. - Coordinating with the related department to ensure that all shipments are properly prepared. - Creating reports on shipping activities such as tracking shipments, compiling statistics about shipping...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...