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Learning and Development Manager
3 weeks ago
**JOB RESPONSIBILITIES**:
Manage and Assess Competencies:
- Assess Competencies based on ABP planning, Competencies matrix and Agent Passport
- Verify gaps report
Manage Planning and Development Program:
- Identify Objectives and Scope
- Identify stakeholders
- Development of program plan
- Preparing training & learning framework and blueprint
- Develop monitoring and evaluation plan
- Get approval from management
Manage Implementation Planning:
- Develop Implementation planning
Manage Sales Team On-Boarding:
- Identify participants/Sales Team
- Report to Management
Manage Monitoring Progress Plan:
- Manage Monitoring Progress Plan
Manage Competency Evaluation:
- Report to Management
Manage Program Planning:
- Identify program Objectives based on needs
- Conduct Training Need Analysis survey
- Assist in designing and developing training & learning programs and curriculum
- Organize workshop to get input
Manage Design of Program and Project:
- Design program based on Requirement and needs
- Verify with stakeholders
- Get Approval from CSO and COS
Manage Development of Programme and Project:
- Develop detailed project plans
- Monitor Progress Execution Plan
- Verify and Approve Modules to be used
Manage Operationalization:
- Manage effectiveness pilot program
- Manage Operationalization
- Monitoring plan
Manage Scheduling of Training:
- Identify training needs
- Verify and Training Schedule
- Monitor Training Schedule
Manage Marketing of Training:
- Monitor Marketing Plan Developed
Manage Implementation of Training:
- Monitor Development of Implementation plan
Manage Assessment and Evaluation of Training:
- Verify Assessment criteria and evaluation method
- Report to Management/Stakeholders
Manage Talent Certifications:
- Determine certification Program
- Report to management the certified agents
Manage Integration with Passport:
- Identify Passport System requirement
- Monitor Design and development of Passport System
- Monitor the progress report
Manage Design & Development of E-Learning System:
- Planning & Design of platform
- Get Approval from Management
**JOB QUALIFICATIONS**:
- Diploma or bachelor’s degree in Marketing, business, or any related field
- 3-5 Years experience in related fields
- Passionate about learning and sharing.
- Good interpersonal and communication skills.
- Good command of English language, both written and spoken.
- Proficient in Microsoft Office (MS Words, MS Excel, Powerpoint)
- Team player and efficient
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
-
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