Customer Support

Job Overview: As a Business Support Intern, you will play a critical role in assisting our business operations. This internship offers a unique opportunity to work closely with various departments, providing administrative support, improving processes, and contributing to the overall efficiency of the company. This role is ideal for someone who is...

Job description - Represents the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times - Handle customer’s concerns positively and professionally - Interact, support, receive feedback/issue report with or for customers - Probe & identify financial needs on service calls and...

Key Responsibilities: CSS’s General Role: - CSS represents the brand, the culture, and values of our clients - How you convey will be how our client is perceived by the customers - Maintaining a positive, empathetic, and professional attitude toward customers at all times Handle customer’s concerns positively and professionally - Interact, support,...

**About You** CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments / Video Car Tour. **Your Day-To-Day** - Perform Outbound Calls based on leads assigned by...

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working Location : Kelana Jaya, PJ Hiring Budget : Base Salary up to RM5,500 + Fixed Allowance of RM300 **Subject to talent’s experience & current salary package Interview Matrix : 3 rounds (HR / Ops /...

Step into our world of creativity and joy! Sales/Marketing Support Coordinator - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and...

Answer inbound calls in a timely and friendly manner Reply to queries sent through bank’s Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams Perform call back with customers for transaction confirmations Respond to customers’ queries and...

**Position Title: Customer & Sales Administrator.**: - **Salary: RM 3000-3500.**: - **Location: Kelana Jaya,Petaling Jaya.** **About the company** Our client is a well respected international freight forwarding and integrated logistics services company. With well-established overseas network, they provide logistics solutions for businesses moving...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

JOB SCOPE - Handle inbound calls for banking enquiries. - Provide support for SG market. WORKING DAYS/HOURS - 5 days 2 days OFF - Rotational shift(9hrs) LOCATION **-Kelana Jaya** **BENEFITS**: - Shift allowance **REQUIREMENTS**: - Minimum Diploma, Bachelor's Degree(At least 1 year experience) - Fluent in English **Salary**: RM3,000.00 - RM3,500.00 per...

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

Handle customer issues and complaints - Provide sales support when necessary **Requirement**: - Min. Certificate / Diploma in any field of study. - Min. 1 year experience in customer service. Fresh graduates are welcome to apply. - Good organizational skills, work with other departments that are responsible for fulfilling orders. - Good in communication...

**Position: Logistics Customer Service Executive.**: - **Salary: RM 3000-4000.**: - **Location: Kelana Jaya,Petaling Jaya.** **About the hiring company** **About the role** As Logistics Freight Customer Service Executive, the role and scope of works include: Main responsibilities will be to assist and support in the coordination of multi-modal cargo...

✨Immediately interview arrangement ✨Basic Salary up to 3K + Various Allowances + Good Benefit ✨Contact Centre Environment (24x7) with training provided ✨5 Working days per week FRESH GRADUATE (WITH COMPLETION LETTER/ FINAL TRANSCRIPT) & EXPERIENCED CANDIDATES WITH SHORT NOTICE (LESS THAN 1 WEEK) ARE WELCOME TO APPLY!!! **Responsibilities**: -...

Job SummaryThe Customer Support Liaison is a critical role at Teleperformance, where you will be the primary contact for customers using our client's website shopping channel. As a key representative of our brand, you will embody the values of professionalism, empathy, and excellence in every interaction.About the RoleYou will respond to customer requests,...

Customer Support ExpertGXBank, a digital bank in Malaysia, is seeking an experienced Customer Support Expert to provide human-assisted customer support via various channels.The ideal candidate will have at least 2 years' working experience in a Contact Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers.Key...

**The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation or channel...

**Job Responsibility**: - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

About the job Customer Support SpecialistLocation: VSQ@PJPreferably: Anyone who is passionate and excited to learnSalary: Up to RM3,200Interview date: ImmediateWorking hours: 5 days a weekVisa: MalaysiaRoleAs a customer support specialist, this role is the face of the company and the first line of support for thousands of its customers across the globe. The...