L2 Support Expert

### Job Description: L2 Technical Support **Responsibilities**: - Diagnose issues using logs, knowledge base, and support sources (covering front and backend). - Manage the life-cycle of help desk incidents. - Resolve issues based on support documents/knowledge base, particularly for system configurations and restarts. - Escalate to L3 support when...

Role : L2 Apps Support Client : Disclosed latter Employer : Avensys Consulting Sdn Bhd Job Type : Contract Duration : 6 Months (Extension Possible) Work Location : Menara **Requirements**: 1. Degree in IT or related fields 2. At least 5 years of L2 support / production support experience 3. Good people management and communication skills 4. Good current...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

Provide L2 support to resolve any system-related issues. Manages all assigned Incident & Change Requests and deliver according to the target resolution time provides its IT services and solutions with the highest quality and service excellence, which have been the key differentiator among its peers. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM...

Kindly refer below: **Position: L2 IT Onsite Support** **Contract: Part-time - Work only 2 times per week** **Location: Malaysia Kuala Lumpur - TSLAW Tower, No. 39, Jalan Kamuning, Pinggiran TRX** **Part-time - Work only 2 times per week (Monday and Tuesday 9am to 6pm)** **Salary: RM450/day** Essential Responsibilities and Duties: - Provides...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

**Job Title: Global Technical Support Expert (Networking field) -Kuala Lumpur*** **Job Num: 27801** **Job Category: IT Infrastructure/Networking** *** **Job Location**: **City**: - Kuala Lumpur**State**: - None**Country**: - Malaysia**Postal Code**: **Overview**: *** *** **Responsibilities**: - As an L2 support expert in the networking field of...

L2 APPLICATION SUPPORT - OPEN TO LOCAL MALAYSIAN AND EXPATRIATES LOCALLY AVAILABLE WITH NOTICE PERIOD LESS THAN 30 DAYS. - 7+ years of experience in enterprise software development / support - Ability to narrow down the issue - Ability to draft RCA for key incidents, publish support metrics on a monthly basis - Experience in middleware or host communication...

**Job Title: Global Technical Support Expert (database field) - Kuala Lumpur*** **Job Num: 27803** **Job Category: Devops/Cloud** *** **Job Location**: **City**: - Kuala Lumpur**State**: - None**Country**: - Malaysia**Postal Code**: **Overview**: *** *** **Responsibilities**: - As an L2 support expert in the database field of cloud product...

**JOB HIGHLIGHTS** Local Malaysian only. 5-day work week with a hybrid working arrangement. Excellent growth and career advancement opportunities. Competitive remuneration package. Great MNC (energy sector) working culture. **RESPONSIBILITIES** **(1) Technical Support** ✍ Provide L2 or L3 support to users experiencing software issues. ✍...

Job Title: SAP FICO L2 Support Experience: 4-12 Years Location: Kuala Lumpur **Desired Competencies (Technical/Behavioral Competency)Must-Have** - 4-6 years of experience in SAP Finance and Controlling areas proven by SAP certificates, including the following sub-modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets...

**Basic Infomation** Department: Alibaba Group Degree: Bachelor Work Experience: 5 year - 1. As an L2 support expert in the networking field of cloud product technology, provide expert service support for cloud products to customers, responsible for quickly identifying and analyzing solutions to escalation issues. 2. Coordinate with the development team...

As a Digital Marketing Support Specialist at Agensi Pekerjaan Job Expert Sdn Bhd, you will play a crucial role in providing technical support for various digital marketing tools and platforms.Key Responsibilities:Provide expert-level support for Google Tag Manager, Google Analytics, CAPI, API, and web development, ensuring seamless integration with our web...

To provide level 2 support for enterprise technology solutions to enable Edwards to innovate, collaborate and deliver best-in-class products to help patients. - Engage and collaborate with stakeholders to provide seamless user experience while striving for continuous improvement. - Builds productive internal/external working relationships by having close...

With over 1,500 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with...

Mainframe Oracle/MSSQL/MYSQL SQL & Shell Scripting Unix/Linux Mandatory to have: - Experienced working in L2 support - Willing to work 24x7 on-call support - **Experience in supporting mainframe with Cardlink experience** **Salary**: RM9,000.00 - RM13,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

**The Responsibilities of the Role**: - To attend to escalation cases of a second level nature and to demonstrate such proficiency in their resolution as a Subject Matter Expert (SME). - To identify, segregate and resolve customer support requests in a systematic and precise approach as to ensure end-to-end resolution of customers’ issue. - To address...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday