Customer Service Executive 12 Months Contract

**Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping...

**Key Responsibilities**: - Handle Customer Complaints/Feedbacks - Handle product shortage/mix match cases - Assist on outbound calls assign by Team lead (if any) - Manage Customer profile Data. ( Amend any details request by customer) - Receiving instalment payment. (Handle cash & credit card payment) - Process delivery order as per customer request. -...

**Key Responsibilities**: - Handle Customer Complaints/Feedbacks - Handle product shortage/mix match cases - Assist on outbound calls assign by Team lead (if any) - Manage Customer profile Data. ( Amend any details request by customer) - Receiving instalment payment. (Handle cash & credit card payment) - Process delivery order as per customer request. -...

**Job Descriptions**: - Ensure KPI targets (e.g: service levels, customer satisfaction index, first call resolution, productivity etc) are met consistently to achieve overall contact center objectives. - Initiating escalation procedures and advising appropriate teams of urgent customer servicing issues. - Process orders or requests and document all call...

**Key Responsibilities**: - Examining/troubleshooting customer’s appliances and identifying the cause of breakdowns. - Performing maintenance/service work on customer’s appliances. - Replacing defective parts on appliances/products upon identifying the root cause of breakdowns. - Maintaining an accurate record of all items/parts used for repair process...

**Key Responsibilities**: - To manage the day to day operations & back end support of the touchpoints allocated within a specific area/region, which includes resource / schedule planning, managing inventory and staffs performance, operational efficiencies and excellent execution of launches or programs in stores. - **Managing Area Strategy & Operation**:...

**Key Responsibilities**: - Examining/troubleshooting customer’s appliances and identifying the cause of breakdowns. - Performing maintenance/service work on customer’s appliances. - Replacing defective parts on appliances/products upon identifying the root cause of breakdowns. - Maintaining an accurate record of all items/parts used for repair process...

Location: Jalan SS21/37, Damansara Uptown Contract: 12 months - renewable **Tasks**: - Meeting, greeting and welcoming visitors and directing them appropriately. - Answering incoming telephone calls promptly and in a professional manner, directing appropriate calls with individuals when required. - Receive name cards and rubber stamp orders. - Attend...

**Key Responsibilities**: - Project status review and documentation - Coordinate and communicate with internal and external customers - Coordinate and communicate with internal and external customers - Sample monitoring and coordination - Project status summary **Key Requirement**: - **Looking for someone from Manufacturing industry** **Job Type**:...

**Key Responsibilities**: - Coordinate and close liaison with business units or other operations function to ensure all daily transactions can be carried out with mínimal disruptions and maintain strong compliance with the Company’s Limits Of Authority (“LOA”), applicable approved accounting standards and Standard Operating Procedures (“SOP”). -...

**Key Responsibilities**: - The major purpose of this role is to manage the day to day operations & back end support of the touchpoints allocated within a specific area/region, which includes resource / schedule planning, managing inventory and staffs performance, operational efficiencies and excellent execution of launches or programs in stores. The...

JOB VACANCY POSITION - PROMOTER DURATION - 12 MONTHS CONTRACT SALARY - RM 3500-5000 OFFICE - DAMANSARA 5 working days per week Time: 10am-7pm Requirement: ~*Male* ~*25 years old - 40 years old* ~*Have experience in direct sales* ~*Must have own transport* Motorcycle also can ~*Must proficiency in Microsoft Office* ~*Roving according by the...

**Key Responsibilities**: - In chargeof paraprofessional, interns, temporary staff recruitment efforts in Malaysia. - Liaise with hiring manager to identify interview evaluation criteria and competencies - Influence branding strategy and identify multiple access points to reach students at portfolio institutions. Eg: career fairs and other off-site...

**JOB RESPONSIBILITIES**: - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

**Key Responsibilities**: - Perform daily settlement - all shipment delivery (100% Settlement) - Generate & submit the Daily Unsettled Shipment Report. - Investigate and communicate discrepancies to Transporters / Warehouse. - Revert on POD/ CN request that requested by other department - Other ad hoc accounting duties **Key Requirement**: Contract length:...

**Key Responsibilities**: **Sales/Marketing** - Trade and Retail: Shop image requisition, ad-hoc customize sell-out support, POSM distribution, etc (including records of support and investment, manage inventory etc) - Marketing campaign: Ad-hoc projects management, coordination, compilation of data, data processes, reporting - User Marketing - manage and...

Location: Jalan SS21/37, Damansara Uptown Workdays: 6 days per week, including weekend and public holidays **Tasks**: - Answering customers’ queries about Groupe SEB’s products through Watsapp. - Send more product information (either through PDF files or links) to help in customers purchase decision. - Conduct product demos and send the video...

**Associate Contact Center Consultant - Enterprise Business (Internal Designation)** The EBS Customer Care Consultant will handle Enterprise Business inbound customer inquiries/concerns. He/she is expected to manage the delivery of end to end services for all assigned cases with a high level of professionalism and an excellent level of service delivery at...

**Responsibilities**: - Maintain professional written and verbal communication with customers regarding current promotions, new or potential upgrade of products - Follow up with customers to solicit further sales and upsell the products. - Respond to sales enquiries by customers. - Adhere to sales process, ethics and compliance as set by the company. -...

**Key Responsibilities**: - Assist to identify, define, plan, review and monitor progress of strategic initiatives identified. This role will cover the entire life cycle. - Assist to provide an oversight / high level view of stakeholder management and also inter linkages including inter dependencies in the strategic initiatives identified. - Assist to...