Freight Customer Service Executive
6 months ago
Ensure customer’s orders are processed & reply in a timely and accurately manner.
- Manage bookings/shipments including other modes of transport.
- Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to ensure smooth delivery of cargo.
- Preparation of all import/ export shipment documents such as Delivery Order, Authorization Letter, Bill of Ladings, etc.
- Monitor & Maintain Weekly Vessel Schedule.
- Ensure no gaps and all processes are always ahead of time.
- Perform and ensure accurate billing.
- Weekly / Monthly filling job report.
- Provide support for ad-hoc if request.
- Working location: Bayu Perdana, Klang
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Freight Forwarding: 3 years (required)
**Language**:
- Mandarin (required)
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