Customer Service Representative

The principal duties and responsibilities of the Customer Service Representative consist of, but are not limited to the following: 1. Order Management - from entering incoming orders (device) into the ERP system (e.g. SAP) up to invoicing. 2. Order status monitoring - Informing the sales / service team (for T&C coordination) of any foreseeable change in...

We are hiring a Customer Service Representative to bring our customer care to the next level of excellence and build a lasting relationship with our customers. As a customer service representative, your tasks might include the following: - Answer incoming calls and place the occasional outgoing calls to follow up on order-related issues. - Deliver a WOW...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering calls, handling inquiries, and troubleshooting problems with our products and services. BENEFIT: ACCOMODATION PROVIDED, Salary increment, incentive etc **Job Types**: Full-time,...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering calls, handling inquiries, and troubleshooting problems with our products and services. BENEFIT: ACCOMODATION PROVIDED, Salary increment, incentive etc **Job Types**: Full-time,...

**Responsibilities**: - Order entry, verify order/ delivery date: - Order status monitoring - Informing the sales / service team (for T&C coordination) of any foreseeable change in delivery date. - To enter all orders in an accurate and timely manner within KPI. - Invoicing - sales. - To manage the return of products by customers in accordance with the...

**Responsibility** Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. The Customer Service Representative (CSR) is responsible for reviewing and entering all jobs relating to the Miqos Sdn. Bhd. business. Answering incoming calls from customers, service agents and stores in a professional and...

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across a...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Responsibility** - Manage and resolve customer inquiries through inbound/outbound calls or messages in a timely manner - Identifying customer's needs, clarify information, research every issue and providing solutions - Complete calls/message logs and reports - Monitor abnormality activity of vending machine through real time CCTV clips - Report abnormality...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Requirements**: - SPM/Diploma/Degree or higher academic qualifications in any relevant fields. - Independent with persuasive interpersonal skills and results-driven. - Exhibit strong negotiation and problem solving skills. - Computer literate and numerate. - Good written and verbal communication skills. - Fluent in Bahasa Malaysia, Mandarin and English. -...

*Several spots for this role to be based at Shah Alam (Hicom), Bukit Raja, Rawang, Senawang or Kerteh **Responsibilities**: To lead and perform electrical maintenance function job in time and cost effective manner. - Determine and perform schedules, functional checks, and assignments for work activities including periodic maintenance as per SAP PM...

*Several spots for this role to be based at Shah Alam (Hicom), Bukit Raja, Rawang, Senawang or Kerteh *preferably someone with working experience in oil and gas **Responsibilities**: To lead and perform electrical maintenance function job in time and cost effective manner. - Determine and perform schedules, functional checks, and assignments for work...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Bateriku is led by some of the most well-known and respected industry players whom have revolutionised the traditional automotive auto assist...

Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. Sales Representatives are responsible for delivering the benefits of a company’s products to drive sales. The sales representative serves as the point of contact between the business and its prospects or customers and has various responsibilities...